Events and Establishments Directory Archives - New England Connect Knowledge Base https://support.newenglandconnect.com/kbtopic/event-establishment-directory/ Copyright © 2019 - 2024 | All Rights Reserved. New England Connect LLC Tue, 24 Sep 2024 23:04:37 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://support.newenglandconnect.com/wp-content/uploads/2024/04/NECUS_logoicononly_glow512-150x150.png Events and Establishments Directory Archives - New England Connect Knowledge Base https://support.newenglandconnect.com/kbtopic/event-establishment-directory/ 32 32 NE6 Platform Verified Establishment Review Policy https://support.newenglandconnect.com/kb/ne6-platform-verified-establishment-review-policy/ https://support.newenglandconnect.com/kb/ne6-platform-verified-establishment-review-policy/#respond Thu, 01 Aug 2024 20:48:25 +0000 https://support.newenglandconnect.com/?post_type=kb&p=615 NE6 Platform Verified Establishment Review Policy Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This […]

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NE6 Platform Verified Establishment Review Policy

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

New England Connect LLC refers to the Events and Establishments Social Directory website at https://newenglandconnect.com and its associated platforms, including the Support Knowledge Base at https://support.newenglandconnect.com and Multi-Vendor Marketplace at https://marketplace.newenglandconnect.com.

1. Definitions

  • Establishment: Any registered business operating within New England, USA, that provides products or services.
  • In Good Standing: Refers to establishments that have no outstanding owed funds, no active complaints, and a positive standing with the NE6 platform.
  • Authorized Reviewer: An individual approved by the NE6 Platform to conduct reviews of establishments.
  • Complimentary Service: A product or service provided by the establishment at no cost to the NE6 authorized reviewer for the purpose of obtaining an official review.
  • Verified Review: A comprehensive and structured review conducted by an authorized NE6 reviewer and published on the NE6 platform.
  • Review Request: A formal application submitted by an establishment seeking a verified review from the NE6 Platform, including submitting a support ticket and providing necessary details.
  • Support Ticket: A formal request submitted via the NE6 platform by any user seeking assistance or applying for a review.
  • Establishment Listing: The profile or entry of an establishment on the NE6 platform, detailing the services or products offered.

2. Introduction

Welcome to the NE6 Platform Verified Establishment Review Policy. This document outlines the terms and conditions for establishments seeking an official review from the NE6 Platform. By participating in this program, establishments agree to comply with the following guidelines.

3. Eligibility

To be eligible for the NE6 Platform Verified Establishment Review, establishments must:

  • Be a registered business operating within New England, USA.
  • Offer a product or service that can be reviewed by an NE6 authorized reviewer.
  • Have a registered account in good standing with an establishment listing on the NE6 platform (free or paid).
  • Submit a completed support ticket request via the NE6 platform.

4. Complimentary Service Requirement

Establishments are required to provide a complimentary product or service to the NE6 authorized reviewer. This could include, but is not limited to:

  • A free meal at a restaurant.
  • A complimentary spa service.
  • A free consultation.
  • A free tour of a tourist attraction.
  • A complimentary fitness class.
  • A free sample of a product, such as artisanal goods or crafts.
  • A complimentary hotel stay or B&B overnight.

The complimentary service must be provided at no cost to the reviewer and must be representative of the establishment’s usual offerings. The service must be complete and of the same quality that paying customers receive. Failure to provide the service as described may result in the denial of the review request.

5. Review Process

Once an establishment’s request has been approved, the review process will include:

  1. Authorized Reviewer Experience: An NE6 authorized reviewer will visit the establishment and partake in the complimentary service.
  2. Waiting Period: There may be a waiting period while we process the review request. Reviews are dependent on the availability of authorized reviewers.
  3. Detailed Review: The reviewer will write a comprehensive review of the establishment, covering aspects such as:
    • Service Quality: The quality and consistency of the service provided.
    • Ambiance: The atmosphere and environment of the establishment.
    • Customer Service: The professionalism and friendliness of the staff.
    • Overall Experience: General impressions and specific highlights of the experience.
    • Recommendations: Any suggestions or areas for improvement.

The review will follow a structured format to ensure consistency and thoroughness.

A typical review outline might include:

  • Introduction: Brief overview of the establishment and the service experienced.
  • Service Quality: Detailed assessment of the product or service quality.
  • Ambiance: Description of the environment and atmosphere.
  • Customer Service: Evaluation of the staff’s professionalism and friendliness.
  • Overall Experience: Summary of the visit, including highlights and any unique features.
  • Conclusion: Final thoughts and recommendations for potential customers.

6. Review Publication

  • The detailed review will be published on the NE6 platform.
  • Once a verified review has been submitted, processed, and listed on the NE6 platform, the review is non-removable.
  • If the establishment is not satisfied with the review, they are welcome to submit a new verified review request for a different product or service.
  • Generally, the NE6 Platform will not review the same product or service more than once. However, establishments with multiple products and/or services are welcome to submit as many verified review requests as desired. Each review request requires a no-cost complimentary product or service that has not already been reviewed by NE6.
  • All verified establishment reviews by NE6 are final regardless of satisfaction.

7. Rights and Responsibilities

  • Establishments:
    • Must ensure the reviewer receives the agreed-upon complimentary service without any charge or obligation.
    • May not influence or pressure the reviewer in any manner regarding the content of the review.
    • Agree to comply with all terms and conditions outlined in this policy.
  • The NE6 Platform:
    • Will conduct reviews in a fair, unbiased, and professional manner.
    • Reserves the right to refuse review requests at its discretion.
    • Is not liable for any costs or damages incurred by the establishment in relation to the review process.

8. Confidentiality and Data Protection

  • All information provided by establishments during the review request process will be handled in accordance with the NE6 Platform’s privacy policy.
  • Personal data of reviewers will be kept confidential and used solely for the purposes of the review.
  • Once a review is processed and listed on the NE6 platform, it is generally unalterable. However, establishments are welcome to submit another review request for a different product or service they offer.

9. Dispute Resolution

  • Any disputes arising from the review process should be directed to NE6 support via the support ticketing system.
  • The NE6 Platform will review and address disputes on a case-by-case basis, striving for a fair resolution for all parties involved.
  • Once a review is processed and listed on the NE6 platform, it is generally unalterable. However, the establishment is welcome to submit another review request for a different product or service they offer.

10. Amendments

  • The NE6 Platform reserves the right to amend this policy at any time.
  • Establishments will be notified of any significant changes to the policy.

11. Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

  • Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to: New England Connect LLC Attention: Invoicing PO Box 2045 Framingham, MA 01701, USA
  • Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny.
  • Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal.
  • Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.
  • Registered Business Address: For formal inquiries, you may write to us at: New England Connect LLC 82 Wendell Ave, Suite 100 Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to the NE6 Platform Legal Policies and Terms.

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The NE6 Platform Payment Terms https://support.newenglandconnect.com/kb/the-ne6-platform-payment-terms/ https://support.newenglandconnect.com/kb/the-ne6-platform-payment-terms/#respond Thu, 01 Aug 2024 02:45:53 +0000 https://support.newenglandconnect.com/?post_type=kb&p=547 Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes: Customer Support For any support, […]

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Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

Customer Support

For any support, users have several options:

  1. Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).
  2. Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).
  3. Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.
  4. Registered Business Address: For formal inquiries, you may write to us at
    New England Connect LLC
    82 Wendell Ave, Suite 100
    Pittsfield, MA 01201, USA
  5. Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
    New England Connect LLC
    Attention: Invoicing
    PO Box 2045
    Framingham, MA 01701, USA

Payment Terms

Accepted Payment Methods

NE6 Directory and Social Accepted Payments:

  • NE6 Directory Wallet Payments
  • PayPal and PayPal Pay Later
  • Stripe
  • Credit Card payments via PayPal or Stripe

NE6 Marketplace Accepted Payments:

  • NE6 Marketplace Wallet Payments
  • Amazon Pay
  • Apple Pay
  • Google Pay
  • PayPal and PayPal Pay Later
  • Stripe
  • Credit Card payments via Amazon Pay, PayPal, or Stripe

General Mailed Payments Policy:

  • Mailed payments are generally not accepted; however, exceptions may be made. Under no circumstances shall payments be made directly to the seller or vendor off of the NE6 Platform. For appropriate processing and tracking, all mailed payments must be sent to:
    • New England Connect LLC
    • Attention: Invoicing
    • PO Box 2045
    • Framingham, MA 01701

Payment Due:

  • Full payment is required at the time of purchase.

Deposits or Advance Payments:

  • Full payment is required at the time of purchase.

Non-payment Consequences:

  • Failing to pay an invoice will result in the service not being rendered or the ad not running.

Advertising Fees

Advertising Packages:

  • Various packages are available with different pricing based on the duration and placement of the ads.
  • Three ad versions: pay per click, pay per impression, or duration-based.

Custom Packages:

  • Custom packages can be arranged upon request.

Cancellations and Refunds

Cancellation Policy:

  • Advertisers may cancel their ads at any time by contacting the support team or by deleting the advertisement from their ad dashboard.
  • Refunds are at the discretion of New England Connect LLC.
  • Ad campaigns are not refundable once the ad has been approved and has started, with a minimum of 24 hours’ cancellation notice.

Notice Required for Cancellation:

  • At least 24 hours’ notice is required for cancellations.

Refund Conditions:

  • Refunds will be assessed on a case-by-case basis and are not guaranteed.
  • An administrative fee of up to 3% may apply if a refund is requested more than 90 days after ad invoice payment.
  • Users are advised not to pay for ads more than 90 days in advance of the ad campaign start date.

Amendments to Advertising Orders

Modification of Ads:

  • Advertisers can request changes to their ads by contacting the support team or managing their ads directly in the Advertising Dashboard by selecting the title of the Ad.
  • Changes are subject to approval and may incur additional fees.

Fees or Conditions for Changes:

  • Any additional fees or conditions will be communicated at the time of the request.

Liabilities and Responsibilities

Business Liabilities:

  • New England Connect LLC and its directors, employees, or agents are not liable for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages arising from the use of the advertising services.
  • Liability is limited to the lesser of the amount paid by you in the six months prior to the cause of action or $1,000.00 USD.

Advertiser Responsibilities:

  • Advertisers agree to defend, indemnify, and hold New England Connect LLC harmless from any loss, damage, liability, claim, or demand made by any third party due to or arising out of their ad content, use of services, breach of terms, or violation of rights.

Force Majeure:

  • No party shall be liable for failure or delay in fulfilling obligations due to events beyond their control, including acts of God, natural disasters, war, government actions, strikes, pandemics, and other similar events.

Miscellaneous

Governing Law and Jurisdiction:

  • The terms and services are governed by the laws of the Commonwealth of Massachusetts. Dispute resolution is outlined in our Terms and Conditions.
  • Any claims, legal proceedings, or litigation arising in connection with the IO (including these Terms) will be brought solely in the Commonwealth of Massachusetts, and the parties consent to the jurisdiction of such courts.

Assignment:

  • Neither Agency nor Advertiser may resell, assign, or transfer any of its rights or obligations hereunder without prior written approval.
  • All terms and conditions will be binding upon and inure to the benefit of the parties and their respective permitted transferees, successors, and assigns.

Legal and Privacy Information

Security Measures

  • Industry-Standard Encryption: NE6 uses advanced encryption protocols to protect data during transmission and storage, ensuring the security of payment information.
  • Regular Security Audits: NE6 conducts regular security audits to identify and address potential vulnerabilities, maintaining a secure platform.
  • User Education: NE6 provides updates and education on safe practices to help users avoid scams and protect their accounts.

Dispute Resolution

  • Informal Negotiations: Users are encouraged to resolve disputes through informal negotiations for at least 45 days before initiating arbitration.
  • Binding Arbitration: If disputes cannot be resolved informally, they will be resolved by binding arbitration as outlined in the Terms and Conditions.
  • Vendor Transactions: Disputes with vendors that cannot be resolved should be reported to NE6 Platform Support for further assistance.

Customer Support

Recurring Payments

  • Billing and Renewal: Subscriptions will automatically renew unless canceled. Users can manage their subscriptions and cancellations through their account settings.
  • Trial Periods: New users may be offered a trial period, after which their account will be charged based on the chosen subscription plan.
  • Cancellation: Subscriptions can be canceled at any time, taking effect at the end of the current paid term.

Return/Refunds Policy

  • Physical Items: A 14-day return period applies, with specific conditions outlined in the return policy.
  • Digital Products and Services: Refunds are at the discretion of NE6 and handled on a case-by-case basis.

Fee Structure and Compliance

  • Service and Commission Fees: Detailed information on fees can be found in the Fee Schedule Policy.
  • Tax Compliance: Users with $600 or more in sales must complete a 1099-K form as required by law.

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to the NE6 Platform Legal Policies and Terms.

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The NE6 Platform Review https://support.newenglandconnect.com/kb/the-ne6-platform-review/ https://support.newenglandconnect.com/kb/the-ne6-platform-review/#respond Thu, 25 Jul 2024 18:58:04 +0000 https://support.newenglandconnect.com/?post_type=kb&p=489 Detailed Platform Review Of The New England Connect USA Platform Introduction New England Connect USA serves as an advanced digital platform designed to facilitate connections, promote local businesses, and establish a robust marketplace encompassing the six New England states. The primary objective is to enhance the economic and cultural dynamism of New England. The platform […]

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Detailed Platform Review Of The New England Connect USA Platform

Introduction

New England Connect USA serves as an advanced digital platform designed to facilitate connections, promote local businesses, and establish a robust marketplace encompassing the six New England states. The primary objective is to enhance the economic and cultural dynamism of New England. The platform aims to serve a diverse user base, including local residents, business owners, and visitors.

Mission Statement

The mission of New England Connect USA is to bridge the gap between community engagement and commercial activity within the New England states. The platform aspires to create an online environment that supports local businesses, fosters community interaction, and drives economic growth. The long-term vision includes expanding services to maximize the platform’s impact on New England’s socio-economic landscape.

Overview of the Platform

New England Connect USA is a comprehensive platform catering to the needs of New England residents and businesses, while also accommodating worldwide users. The platform consists of three primary websites: the main site, the support site, and the marketplace site. The focus is on delivering a seamless experience that integrates community interaction and commercial activities.

Features and Functionalities

Core Features

Frontend Manager
The Frontend Manager is a sophisticated dashboard interface designed to provide vendors with comprehensive tools to manage their storefront operations efficiently. This includes product management, order processing, coupon management, and support ticket handling, all aimed at streamlining vendor activities.

Product Management
This feature allows vendors to add, edit, and delete products. Supported product types include simple, variable, downloadable, and grouped products. Vendors can manage inventories, set pricing, and enhance product listings with descriptions and images to ensure comprehensive product information. This function is critical for maintaining accurate and up-to-date product offerings.

Order Management
Vendors are equipped to manage orders directly through the frontend dashboard. This includes accessing detailed order information, updating order statuses, printing invoices, and processing refunds to ensure efficient order fulfillment. The functionality is designed to maintain high levels of customer satisfaction by ensuring prompt and accurate order handling.

Coupon Management
Vendors have the capability to create and manage coupons for discounts and promotional offers. Options include setting unique coupon codes, discount types, usage limits, and expiration dates. This functionality is integral for vendors to attract customers and drive sales through targeted promotions.

Reports and Analytics
The platform provides detailed reports and analytics tools, offering insights into sales performance, earnings, and product performance. These tools are essential for tracking growth, identifying top-selling products, and making informed business decisions. The ability to analyze business metrics is crucial for strategic planning and operational efficiency.

Vendor Registration and Management
Customizable registration forms facilitate the onboarding of new vendors. Admins possess the authority to approve or reject vendor applications based on predefined criteria. Each vendor is allocated a dedicated store page that can be customized with a banner, logo, and description, thus enhancing their brand presence on the platform.

Commission Management
The platform offers flexible commission settings, enabling admins to set rates on a per-vendor, per-product, or global basis. Detailed commission reports ensure transparency and accuracy in tracking earnings and payouts, thereby fostering trust and accountability within the marketplace.

Shipping Management
Vendors are empowered to define their own shipping methods and rates, including various shipping zones and classes. This feature allows vendors to offer tailored shipping options based on location and product characteristics, ensuring clarity and efficiency in delivery processes.

Support Ticket System
An integrated support ticket system allows customers to open tickets for vendors. Vendors can manage and respond to these tickets from their dashboard, ensuring effective customer service. This system is vital for maintaining customer satisfaction and addressing issues promptly.

Withdrawal and Payment Management
Vendors can request withdrawals of their earnings, with support for payment methods including PayPal and bank transfers. Admins can set minimum withdrawal limits and schedules to maintain efficient and secure transactions. This feature ensures vendors have easy access to their earnings while maintaining financial stability within the marketplace.

Review and Rating System
Customers can leave reviews and ratings for vendors, providing feedback that helps other customers make informed decisions. Vendors can manage and respond to reviews to enhance customer engagement and trust. This system is essential for building a credible and trustworthy marketplace.

Subscription and Membership
The platform supports the sale of subscription-based products, offering vendors the opportunity to generate recurring revenue. Various subscription plans and billing cycles are available to enhance vendor capabilities. This feature provides vendors with a steady income stream and fosters customer loyalty.

Additional Features

SEO Management
Vendors can optimize store pages and product listings for search engines by including meta tags, descriptions, and keywords. This improves visibility and attracts organic traffic. Effective SEO management is crucial for enhancing the discoverability of vendor products.

Store Locator and Map Integration
Integration with Google Maps allows customers to locate vendor stores based on geographic location. This feature facilitates the discovery of nearby stores, thereby enhancing the shopping experience.

Vacation Mode
Vendors can temporarily disable their stores when on vacation. A custom message informs customers of the vendor’s unavailability and return date, thereby managing customer expectations and maintaining transparency.

Social Login Integration
The platform supports social media logins, allowing vendors and customers to log in using their Facebook, Google, or Twitter accounts. This simplifies the registration process and enhances user convenience.

Advanced Custom Fields
Vendors can add custom fields to products and store pages, supporting various field types to provide detailed product information. This feature allows vendors to offer detailed and relevant information about their products.

Multilingual and Multi-Currency Support
The platform is compatible with WPML and other translation plugins, supporting multiple languages and currencies to reach a global audience. This feature ensures that vendors can cater to an international customer base.

Notification and Alerts
Vendors receive email notifications for new orders, low stock, and other important events. Admins can customize notification settings to ensure timely communication and operational efficiency.

Vendor Verification
Vendor verification processes, including ID and address verification, ensure the credibility of vendors. Verified vendors can be highlighted on the marketplace, thereby enhancing their reputation and customer trust.

Customizable Store Design
Vendors can customize the design of their store pages with banners, logos, and layouts to create a unique brand identity. This feature is essential for vendors to differentiate their stores and attract customers.

Product Add-Ons
Vendors can offer additional options or services with their products, such as gift wrapping or extended warranties. This feature supports various add-on types, providing customizable purchasing options for customers.

Creating and Managing Listings

The platform provides a streamlined process for creating and managing listings. Vendors can fill out forms to add product descriptions, images, and prices. The platform supports physical items, digital products, and services, including booking listings and event tickets. Managing listings involves editing, updating, or deleting products through the vendor dashboard, with tools for monitoring sales, tracking inventory, and communicating with customers.

Payment Options

New England Connect USA supports multiple payment options to ensure convenience for vendors and customers. Accepted methods include PayPal, Stripe, bank/business checks, and money orders. The platform features two wallets: the NE6 Directory Wallet and the NE6 Vendor Marketplace Wallet, which facilitate efficient earnings management. The NE6 Directory Wallet is for transactions on newenglandconnect.com, while the NE6 Vendor Marketplace Wallet is for marketplace.newenglandconnect.com. Vendors can request withdrawals through their dashboard.

Fees and Commissions

The platform employs competitive fees and commission structures. Listing fees and commissions vary by product type, with different schedules for physical items, digital products, and event tickets. Commission rates can be set per vendor, per product, or globally, providing flexibility. Detailed commission reports ensure transparency and fairness in earnings tracking.

Returns and Refund Policy

The return and refund policy is designed to protect both vendors and customers. Physical items can be returned within 14 calendar days of purchase if they are in original condition. Refunds for digital products and services are at the discretion of New England Connect USA. Vendors are responsible for managing returns and refunds, ensuring customer satisfaction.

On-Site Advertising Services

New England Connect USA offers advertising services to help vendors promote their products and services. Vendors can create and manage campaigns through their dashboard, targeting specific audiences to maximize impact. Advertising options include banner ads, featured listings, and promotional emails. Analytics tools provide insights into ad performance, allowing vendors to refine strategies.

Launch Timeline and Viral Campaign

The New England Connect USA marketplace is scheduled to launch in late Spring 2024. Leading up to the launch, a viral campaign will promote the platform and build excitement. Free services, packages, and other incentives will be offered. Sharing and inviting new users can earn rewards and perks. Further details on participation will be provided as the launch date approaches.

Community Engagement

The platform promotes community engagement through features such as community groups, discussion forums, and social media integration. Users can create groups, post updates, and share experiences, facilitating interaction with like-minded individuals. Community participation is encouraged through events, contests, and special promotions.

Support and Contact Information

New England Connect USA is committed to providing excellent customer support. Contact options include the support site, email, and mailing addresses:

  • Customer Service Email: support@newenglandconnect.com
  • Mailing Address: PO Box 2045, Framingham, MA 01701 (Attention: Invoicing)
  • Registered Business Address: 82 Wendell Ave, Suite 100, Pittsfield, MA 01201, United States

For more information, visit the support site at support.newenglandconnect.com.

Conclusion

New England Connect USA offers a wide range of features and functionalities designed to support business growth, community connection, and user experience enhancement. With the upcoming marketplace launch and viral campaign, users are encouraged to join and explore the platform.

Disclaimer

Not all features and functions mentioned in this review are currently available, and not all features and functions have been covered. The platform is continuously evolving, and all features and functions will eventually be rolled out. Users are encouraged to stay updated on the latest developments and new features.

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About The NE6 Platform https://support.newenglandconnect.com/kb/about-the-ne6-platform/ https://support.newenglandconnect.com/kb/about-the-ne6-platform/#respond Thu, 25 Jul 2024 17:55:46 +0000 https://support.newenglandconnect.com/?post_type=kb&p=486 About The NE6 Platform Mission Statement “Our mission is to be the beacon of New England’s vibrant spirit, connecting the world to its unique charm and diversity. By empowering local businesses and fostering community engagement, we aim to drive economic growth and create unforgettable experiences. We are dedicated to providing a platform where local vendors […]

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About The NE6 Platform

Mission Statement

“Our mission is to be the beacon of New England’s vibrant spirit, connecting the world to its unique charm and diversity. By empowering local businesses and fostering community engagement, we aim to drive economic growth and create unforgettable experiences. We are dedicated to providing a platform where local vendors can flourish and where customers can discover and celebrate the best of New England, enriching lives and building lasting connections.”

Overview

Welcome to New England Connect USA, your ultimate digital gateway to the unique charm and vibrancy of the New England states. Our platform is designed to connect communities, support local businesses, and enhance tourism across Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, and Vermont. We provide a comprehensive multi-vendor marketplace, event listings, business directories, and more, all tailored to showcase the best of New England.

Our Purpose

New England Connect USA is committed to driving economic growth and creating unforgettable experiences by empowering local vendors and fostering community engagement. We aim to be a central hub where local businesses can thrive and customers can explore and celebrate the rich diversity of New England.

Primary Focus

While our platform is based in the United States, our primary focus is on the six states of New England. We welcome users from around the world to explore and engage with our vibrant community. However, it is important to note that certain features and services may be tailored specifically to the needs and regulations of the New England region.

Contact Information

For all inquiries, please reach out to us via email at support@newenglandconnect.com or visit one of our websites:

  • Main Website: New England Connect https://newenglandconnect.com
  • Support Page: New England Connect Support https://support.newenglandconnect.com
  • Marketplace: New England Connect Marketplace https://marketplace.newenglandconnect.com
  • New England Connect LLC: Refers to the Events and Establishments Social Directory website at https://newenglandconnect.com and its associated platforms, including the Support Knowledge Base at https://support.newenglandconnect.com and Multi-Vendor Marketplace at https://marketplace.newenglandconnect.com.

Mailing Addresses

Legal Correspondence, Customer Service Communications, Any Communications through Mail: New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201
United States

Payment Mailing Address: New England Connect LLC
PO Box 2045
Framingham, MA 01701
Attention: Invoicing

Types of Payments Accepted

We accept a variety of payment methods to ensure convenience for our users. These include major credit cards, PayPal, Stripe, mailed bank/business checks, and money orders. We also offer two dedicated NE6 Wallets:

  • NE6 Directory Wallet: For transactions processed on newenglandconnect.com
  • NE6 Vendor Marketplace Wallet: For transactions processed on marketplace.newenglandconnect.com

Communication Policy

New England Connect USA is run entirely through the digital world. For appropriate record-keeping, we do not communicate with clients via phone. All communication with New England Connect USA must be conducted through one of our websites, by emailing us, or by mailing correspondence to the appropriate address depending on the type of correspondence.

We encourage you to explore our platform, support local businesses, and discover all that New England has to offer. Thank you for being a part of our community!

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The NE6 Platform California Privacy Rights Act (CPRA) Policy  https://support.newenglandconnect.com/kb/the-ne6-platform-california-privacy-rights-act-cpra-policy/ https://support.newenglandconnect.com/kb/the-ne6-platform-california-privacy-rights-act-cpra-policy/#respond Thu, 25 Jul 2024 17:47:25 +0000 https://support.newenglandconnect.com/?post_type=kb&p=484 New England Connect USA’s California Privacy Rights Act (CPRA) Policy  Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as […]

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New England Connect USA’s California Privacy Rights Act (CPRA) Policy 

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

At New England Connect LLC, we recognize the importance of privacy and are committed to protecting the personal information of our users. While our platform is based in the US and primarily focuses on the six states of New England, we welcome users worldwide, including those from California. This policy outlines the rights and protections afforded to California residents under the California Privacy Rights Act (CPRA).

California Civil Code Section 1798.83

As a California resident, you have the right to request information regarding the disclosure of your personal information by New England Connect LLC to third parties for their direct marketing purposes. If you would like to make such a request, please contact us via email at support@newenglandconnect.com or write to us at:

New England Connect LLC
Data Protection Officer
82 Wendell Ave, Suite 100
Pittsfield, MA 01201
United States

We value the trust you place in us and are committed to treating your personal information with the utmost care and respect. In accordance with California Civil Code Section 1798.83(c)(2), New England Connect LLC does not share guests’ personal information with other companies or third parties for their direct marketing use unless you expressly choose to allow us to do so. For more details about our privacy and data collection practices, please review our Privacy Policy.

California Business and Professions Code Section 22581

If you are a California resident under the age of 18 and a registered user of our site, California Business and Professions Code Section 22581 grants you the right to request and obtain the removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to support@newenglandconnect.com.

Please note that this request does not guarantee complete or comprehensive removal of the content or information you have posted. There may be circumstances in which the law does not require or permit removal, even if requested.

Contact Us

If you have any questions or concerns about this policy or your privacy rights as a California resident, please do not hesitate to contact us at support@newenglandconnect.com. We aim to respond to all requests within 30 days.

Additional Ways To If you have any questions or concerns about this policy or your privacy rights as a California resident, please do not hesitate to contact us at support@newenglandconnect.com. We aim to respond to all requests within 30 days.

Additional Ways To Contact Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to the NE6 Platform Legal Policies and Terms.

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The NE6 Platform Blog Comments Policy https://support.newenglandconnect.com/kb/the-ne6-platform-blog-comments-policy/ https://support.newenglandconnect.com/kb/the-ne6-platform-blog-comments-policy/#respond Thu, 25 Jul 2024 17:35:33 +0000 https://support.newenglandconnect.com/?post_type=kb&p=480 New England Connect USA’s Blog Comments Policy Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” […]

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New England Connect USA’s Blog Comments Policy

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

Agreement to Our Blog Comments Policy

We are New England Connect LLC, doing business as NEConnect, New England Connect, NE6, New England Connect USA, and NECUS (“Company,” “we,” “us,” “our”), a company registered in Massachusetts, United States at 82 Wendell Ave, Suite 100, Pittsfield, MA 01201.

We encourage and welcome comments on our blog and thank everyone who takes the time to engage with our content. This Blog Comments Policy outlines our guidelines for comments to ensure a constructive and respectful environment for all participants.

By posting comments on our blog, you agree to adhere to this Blog Comments Policy. If you do not agree with these terms, you are expressly prohibited from posting comments, and you must refrain from doing so.

You can contact us by email at support@newenglandconnect.com or by mail to 82 Wendell Ave, Suite 100, Pittsfield, MA 01201, United States.

Encouragement of Comments

We encourage and welcome comments on our blog. Comments add value and diversity of perspectives to our content, fostering a richer discussion and engagement with our readers. We appreciate everyone who takes the time to contribute to the conversation.

Moderation of Comments

While we generally post all comments that contribute to the discussion, there are certain instances where we may edit or delete comments. Our goal is to maintain a respectful, constructive environment for all our readers.

Types of Comments Subject to Editing or Deletion

We reserve the right to edit or delete comments submitted to our blog at any time without notice. This includes, but is not limited to, the following types of comments:

  • Promotional Comments: Comments posted solely for the purpose of promoting a product, service, or other commercial venture.
  • Spammy Comments: Comments that are spam or have a spammy nature.
  • Inappropriate Language: Comments that use vulgar language or swear words.
  • Personal Attacks: Comments that attack or harass another person individually.

Recommendations for Commenting

To help maintain a constructive place for discussion, we recommend that commenters follow these guidelines:

  • Be respectful and considerate in your comments.
  • Stay on topic and contribute to the conversation.
  • Avoid using offensive language or making personal attacks.
  • Do not post promotional or spammy content.

Rights and Discretion

We reserve the right to edit or delete any comments submitted to this blog at any time without notice. This policy may be updated or changed at any time to ensure it remains effective and relevant.

Changes to This Blog Comments Policy

We may amend this Blog Comments Policy at any time by publishing a new version on our website. It is your responsibility to review this policy periodically to stay informed about our comment guidelines.

Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By commenting on our blog, you acknowledge that you have read, understood, and agreed to this Blog Comments Policy.

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The NE6 Platform Anti Spam Policy https://support.newenglandconnect.com/kb/the-ne6-platform-anti-spam-policy/ https://support.newenglandconnect.com/kb/the-ne6-platform-anti-spam-policy/#respond Thu, 25 Jul 2024 17:32:07 +0000 https://support.newenglandconnect.com/?post_type=kb&p=478 New England Connect USA’s Anti Spam Policy Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” […]

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New England Connect USA’s Anti Spam Policy

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

Agreement to Our Anti Spam Policy

We are New England Connect LLC, doing business as NEConnect, New England Connect, NE6, and NECUS (“Company,” “we,” “us,” “our”), a company registered in Massachusetts, United States at 82 Wendell Ave, Suite 100, Pittsfield, MA 01201.

This Anti Spam Policy describes the measures we take to prevent, detect, and handle spam activities within our services. It is supplemental to the New England Connect LLC Terms and Conditions and is not a replacement.

By using our services, you agree to the terms outlined in this Anti Spam Policy. If you do not agree with these terms, you are expressly prohibited from using the services, and you must discontinue use immediately.

You can contact us by email at support@newenglandconnect.com or by mail to 82 Wendell Ave, Suite 100, Pittsfield, MA 01201, United States.

What is Spam?

In the context of electronic messaging, spam refers to unsolicited, bulk, or indiscriminate messages, typically sent for a commercial purpose.

Zero-Tolerance Spam Policy

New England Connect LLC has a zero-tolerance spam policy. We are committed to preventing the dissemination of spam messages through our services.

Automated Spam Filtering

Our messaging systems automatically scan all incoming email messages and filter out messages that appear to be spam. This is to ensure that our users are protected from unsolicited and potentially harmful messages.

Problems with Spam Filtering

No message filtering system is 100% accurate, and from time to time, legitimate messages may be filtered out by our systems.

  • Reporting Filtered Messages: If you believe a legitimate message you have sent was filtered out, please advise the message recipient by another means.
  • Reducing Risk: You can reduce the risk of a message being caught by our spam filters by:
    • Sending messages in plain text (i.e., no HTML).
    • Removing any attachments.
    • Ensuring your messages are scanned for malware before dispatch.

Receipt of Unwanted Messages

In the unlikely event that you receive any message from us or sent using our systems that may be considered spam, please contact us using the details below. We will investigate the matter promptly.

Changes to This Anti Spam Policy

We may amend this Anti Spam Policy at any time by publishing a new version on this website. It is your responsibility to review this policy periodically to stay informed of any changes.

Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By using our services, you acknowledge that you have read, understood, and agreed to this Anti Spam Policy.

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The NE6 Platform Affiliate Agreement https://support.newenglandconnect.com/kb/the-ne6-platform-affiliate-agreement/ https://support.newenglandconnect.com/kb/the-ne6-platform-affiliate-agreement/#respond Thu, 25 Jul 2024 17:25:47 +0000 https://support.newenglandconnect.com/?post_type=kb&p=474 New England Connect USA’s Affiliate Agreement Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This […]

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New England Connect USA’s Affiliate Agreement

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

This agreement (“Agreement”) describes the terms and conditions for participation in the New England Connect USA Affiliates Affiliate Program. The terms “Affiliate,” “you,” and “your” refer to you, the person who is applying to participate in our affiliate program. “We” and “our” refer to New England Connect USA Affiliates. You and we are independent parties, and you agree that this Agreement shall not create any form of partnership or employer-employee relationship between us. If you are accepting this Agreement on behalf of another person or a company, you agree that you have the authority to bind them.

Definitions

  • Affiliate: A person or entity that promotes New England Connect USA products or services and earns a commission for referrals.
  • Commission: The payment an affiliate receives for valid sales or actions generated through their affiliate links.
  • Advertiser: The entity that provides the products or services being promoted by the affiliate.
  • Valid Action: An action that meets all the criteria set forth in the offer terms, such as a completed sale, subscription, or lead.
  • Cookie Stuffing: An unethical practice where cookies are placed on a user’s device without their knowledge to generate illegitimate affiliate commissions.
  • Sub-Affiliate: An affiliate recruited by another affiliate to join the program, who generates sales or leads through their own efforts.

Registration and Use

To be eligible to participate as an affiliate, you must be at least eighteen (18) years old and have a valid tax ID or social security number. If you are in the United States, you must complete a W9 form or its equivalent in your country. During the registration process, you may be asked to provide certain information. In providing this information, you represent and agree that all information is, and will remain, truthful and current.

We reserve the right to determine whether you are eligible or terminate your participation with us at any time, without notice. We reserve the right to terminate your account at any time without notice or reason, but specifically, we may do so if you or your site violates any term of this Agreement or any applicable law. Termination of your account for breach or violation of law may include forfeiture of any compensation owed and disgorgement of any already paid.

Agreement Duration and Termination

This Agreement will begin upon our acceptance of your affiliate application and will end when terminated by either party. We may terminate this agreement at any time, without notice, for your breach or violation of law. Termination may occur at any time, with or without cause, by giving the other party written notice of the termination in accordance with this Agreement. Once the Agreement is terminated, you will immediately cease your participation with the site, remove any offers, content, links, or creative that has been provided to you by us or our advertisers. Once terminated, you will forfeit any rights to any compensation from the date of termination.

We may also reject any application if you are from a state that currently imposes a tax on the sale of goods or services by affiliates (i.e., nexus tax) and the advertiser does not wish to promote its products in that state through you.

Modification

We may modify any of the terms and conditions within this Agreement at any time and at our sole discretion, regardless of the dissimilarity that may occur between the amended version of the Agreement and the original version. These modifications may include, but are not limited to, changes in the scope of available referral fees, fee schedules, payment procedures, and rules relating to our affiliate program. If any of the modifications are unacceptable to you, you must immediately terminate this Agreement and notify us of such notification; you must not continue participating in the affiliate program. By continuing to participate in the program following the posting of a Change Notice or amendments to this Agreement, you are indicating that you accept the modifications and agree to comply with them.

Commission Fees

The schedule for you to receive compensation is based on the occurrence of a valid event, which is governed by the terms of the offer and its requirements. We reserve the right, in our sole discretion, to determine the validity of any event that would lead to compensation to you. Furthermore, we will have no obligation to pay for invalid actions or if the advertiser(s) fails to remit payment.

Depending on the particular offer, your compensation may be based on between 0% and 50% of the gross revenue after coupons and discounts. This depends on the user’s activity and standing/ranking and other factors, including but not limited to sale size, profit margin, and other factors. You will only be paid for legitimate compensation that was earned, which is determined by us in our sole discretion. Payment will be made by an approved method that will be posted on the site, and in U.S. Dollars unless otherwise agreed to by both parties in writing. You will be paid only once you have reached a payment threshold of at least $50.00 USD (or another number agreed in writing by both parties) and paid on terms as follows: commissions may take up to 60 days to pay out, depending on the products return policy. This allows time for the customer to return the item or request a refund if there are any problems. To initiate a withdrawal, you will need to do this from your NE6 Wallet directly. Please remember there are two NE6 wallets: the NE6 Directory Wallet and the NE6 Vendor Marketplace Wallet. The NE6 Directory Wallet is used for transactions processed on newenglandconnect.com, while the NE6 Vendor Marketplace Wallet is for transactions on marketplace.newenglandconnect.com.

For a sale to generate a commission to an Affiliate, the customer must complete the order form, remit full payment for the service ordered, and have their installation completed. You will receive between 0% and 50% for orders placed through the Affiliate Sites of those sub-Affiliates which you have sponsored into the New England Connect USA Affiliates Affiliate Program. Affiliate commissions will only be paid on sales which are made through qualified Affiliates.

Compensation can only be earned between the acceptance of the Affiliate application and notice of termination. Fees will be paid on the first day of each month by New England Connect USA Affiliates. Any returned checks, chargebacks, or fees from a returned order will be adjusted in the following fee payment. If no fee payment is due, a billing invoice for the amount will be issued.

Affiliates must have an active link on their website. In order to qualify for commissions on sub-affiliate sales in any given month, an affiliate must personally sell at least one order during that month. Affiliates will also be responsible for all taxes and fees that they may incur.

Order Processing

New England Connect USA Affiliates will be solely responsible for processing every order placed by a customer on the Affiliate and sub-affiliate sites. Customers who purchase products and services through the New England Connect USA Affiliates will be deemed to be customers of New England Connect USA Affiliates. Prices and availability of our products and services may vary from time to time. New England Connect USA Affiliates policies will always determine the price paid by the customer. We reserve the right to reject any order that does not comply with our rules, operating procedures, and policies.

Website Restrictions

As stated above, your eligibility to participate depends on several things, including how you promote the products or services. New England Connect USA Affiliates reserves the right, in its sole discretion and without explanation to you, to reject your participation in the New England Connect USA Affiliates based on site content. For example, Sites that do not qualify for the New England Connect USA Affiliates Affiliate Program include, but are not limited to, sites that:

  • Are X-rated and promote sexually explicit materials
  • Promote violence and discord
  • Promote discrimination based on race, sex, religion, nationality, disability, sexual orientation, or age
  • Promote illegal or questionable activities
  • Violate intellectual property rights or other rights of third parties
  • Use spyware, malware, or adware
  • Collect personal information about visitors without their knowledge
  • Iframe any offer
  • Impersonate any person or give the impression that the Site is endorsed by any particular person
  • Are unable to direct reasonable amounts of traffic
  • Are under construction
  • Require a login/password unless approved by us
  • Contain exit pops or ghost pixel firing
  • Use fake news stories or are created in a way to resemble a news site (flogs, farticles)
  • Violate any law of any applicable jurisdiction
  • Would otherwise bring our New England Connect USA Affiliates Affiliate Program into disrepute

We reserve the sole right to determine whether your website is disqualified from our program due to the above restrictions.

Fraud

You must not under any circumstances engage in fraudulent, unfair, or deceptive practices when participating in our New England Connect USA Affiliates. This includes, but is not limited to, the practice commonly known as “cookie stuffing,” offering non-existent incentives as a reward for purchasing items, or any other fraudulent, unfair, or deceptive practice. We reserve the right to determine, in our sole discretion, whether you or your site has utilized any fraudulent method or is engaging in deceptive tactics. We may suspend or terminate your account if we have any reason to believe that you are committing fraud or deceit and at any time, in our sole discretion continuation of the document… and as mentioned earlier, you will forgo any rights to compensation both paid and unpaid.

Spam (UCE)

Unsolicited Commercial E-mail – New England Connect USA Affiliates in no way participates in mass unsolicited e-mailing (i.e., spamming), and all Affiliates are expected not to do anything that would violate this policy. Violation of this policy will result in the termination of the Agreement and immediate dismissal from the New England Connect USA Affiliates Affiliate Program, with no refund or payments made for affiliate commissions earned.

Data and Intellectual Property

Once you are approved, and so long as you remain eligible, you are granted a non-exclusive, revocable, limited non-transferable license to use materials that are provided to you by us or an advertiser for a particular offer. You do not have any intellectual property rights in any of those materials. Furthermore, any data that is collected or generated through your efforts, use, or participation are deemed to be confidential information of our company and become wholly owned by us.

This information is proprietary to us and is considered a trade secret. You will remain responsible for its accuracy and safeguarding it, which includes not reproducing it or storing it in unsecure locations. You will not disclose any of this data to anyone outside of this Agreement and will notify us within two (2) hours if you believe the data or your site has been compromised. You will be liable to us for any claims, whether brought or threatened, that are connected to the use or misuse of our site or the data.

Force Majeure

You agree not to hold us liable for any damages related to issues beyond our control, including but not limited to, acts of God, war, terrorism, insurrection, riots, criminal activity, natural disasters, disruption of communications or infrastructure, labor shortages or disruptions (including unlawful strikes), shortages of materials, and any other events which are not within our control.

Indemnity

You agree to indemnify us for and defend against any actions by third parties related to your participation in our program. For example, if you violate our anti-spam policy, and we get sued as a result of your activity, you must indemnify us for the damages and legal fees that you cause us to incur.

Disclaimer

We make no express or implied warranties or representations with respect to the Affiliate Program or your potential to earn income from the New England Connect USA Affiliates Affiliate Program. In addition, we make no representation that the operation of our site or the Affiliate Sites will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or downtime. We expressly disclaim all warranties, whether written or oral. We will not be liable for any damages that you or any third party may incur as a result of your use or misuse of our site or promotion of any offer or loss of any data. In jurisdictions that limit or do not allow these exclusions, our maximum liability will not exceed any amounts paid to you within the previous three (3) payment cycles.

Miscellaneous

  • Severability: If any provision or sentence of this Agreement is deemed invalid or unenforceable by a court of competent jurisdiction, the rest shall remain intact and in full force and effect.
  • Governing Law: This Agreement will be governed by the laws applicable in the State of Massachusetts, without reference to rules governing conflicts of laws. Any action relating to this Agreement must be brought in a court of competent jurisdiction located in Worcester County, Massachusetts, or if no such court of competent jurisdiction exists in that geographical area, then the next closest court which has jurisdiction to hear the action; you irrevocably consent to the jurisdiction of these and only these courts. The prevailing party in any dispute or legal action will be entitled to its reasonable attorneys’ fees and costs.
  • Assignment: You may not assign your rights or obligations under this Agreement, by operation of law or otherwise, without our prior written consent. We, however, may assign or transfer our rights and obligations under this Agreement to a third party where we believe it is appropriate, for example, if we sell our business to a third party. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns.
  • Waiver: Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.

By submitting this Affiliate Agreement form, you acknowledge that you have read this agreement and agree to all its terms and conditions. You have independently evaluated this program and are not relying on any representation, guarantee, or statement other than as set forth in this agreement.

Frequently Asked Questions (FAQs):

  • What is the minimum payout threshold?
    • The minimum payout threshold is $50.00 USD.
  • How do I withdraw my earnings?
    • You can initiate a withdrawal from your NE6 Wallet directly. There are two NE6 wallets: the NE6 Directory Wallet for transactions on newenglandconnect.com, and the NE6 Vendor Marketplace Wallet for transactions on marketplace.newenglandconnect.com.
  • How long does it take to receive my payout?
    • Commissions may take up to 60 days to pay out, depending on the product’s return policy.

Practical Examples:

  • Example 1: Commission Calculation
    • If you refer to a sale worth $100 and the offer provides a 20% commission, you will earn $20 for that sale.
  • Example 2: Fraudulent Activity
    • If you engage in cookie stuffing, your account will be terminated and you will forfeit any unpaid commissions.

Regular Updates:

  • This agreement will be reviewed and updated regularly to ensure compliance with legal standards and industry practices. Please check the “Policies” section on our website for the latest version.

Referenced Policies:

  • Privacy Policy
  • Terms and Conditions

This detailed and comprehensive Affiliate Agreement ensures clarity and transparency for all affiliates participating in the New England Connect USA Affiliates Affiliate Program. This agreement is designed to protect both parties and foster a successful and ethical affiliate marketing environment.

Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to the NE6 Platform Legal Policies and Terms.

By using our website, you acknowledge that you have read, understood, and agreed to this Affiliate Agreement.

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The NE6 Platform Testimonials Disclosure https://support.newenglandconnect.com/kb/the-ne6-platform-testimonials-disclosure/ https://support.newenglandconnect.com/kb/the-ne6-platform-testimonials-disclosure/#respond Thu, 25 Jul 2024 17:21:13 +0000 https://support.newenglandconnect.com/?post_type=kb&p=472 New England Connect USA’s Testimonials Disclosure Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This […]

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New England Connect USA’s Testimonials Disclosure

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

We are New England Connect LLC, doing business as NEConnect, New England Connect, NE6, and NECUS, New England Connect USA (“Company,” “we,” “us,” “our”), a company registered in Massachusetts, United States at 82 Wendell Ave, Suite 100, Pittsfield, MA 01201.

This Testimonials Disclosure Policy explains how we collect, use, and present testimonials on our website, https://newenglandconnect.com (“Site”), and aims to provide transparency regarding the experiences shared by our customers.

By using the Site, you agree to the terms of this Testimonials Disclosure Policy. If you do not agree with these terms, you are expressly prohibited from using the Site, and you must discontinue use immediately.

Collection of Testimonials

https://newenglandconnect.com collects testimonials through text, audio, or video submissions. These testimonials convey the unique experiences of individuals who have engaged with our products and services.

Representation of Individual Outcomes

It’s important to emphasize that these testimonials represent individual outcomes, reflecting the experiences of those who have interacted with our products and services. However, they should not be regarded as typical results that every consumer can anticipate. Individual results may vary.

Variability of Results

Please bear in mind that the testimonials featured provide a sample of diverse experiences shared by some of our customers. The outcomes and experiences shared in these testimonials may not necessarily be typical or guaranteed.

Transparency and Diverse Experiences

We value transparency and wish to provide you with a clear understanding of the wide range of experiences associated with our products/services. Our goal is to present an honest and comprehensive view of how our products and services may impact different individuals.

Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to this Testimonials Disclosure Policy.

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The NE6 Platform Sale of Advertising Terms and Conditions https://support.newenglandconnect.com/kb/the-ne6-platform-terms-and-conditions-for-the-sale-of-advertising/ https://support.newenglandconnect.com/kb/the-ne6-platform-terms-and-conditions-for-the-sale-of-advertising/#respond Thu, 25 Jul 2024 17:15:08 +0000 https://support.newenglandconnect.com/?post_type=kb&p=470 New England Connect USA’s Terms and Conditions for the Sale of Advertising Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to […]

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New England Connect USA’s Terms and Conditions for the Sale of Advertising

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

These Terms and Conditions for the Sale of Advertising (“Terms”) govern your purchase and use of advertising services provided by New England Connect LLC (“we,” “us,” “our”). By purchasing an advertisement through New England Connect USA (“the Website”), you agree to comply with these Terms, our Privacy Policy, and any other applicable policies, rules, or guidelines.

Definitions

  • Ad: Any advertisement provided by the Advertiser.
  • Advertiser: The entity or individual purchasing advertising space.
  • Advertising Materials: Artwork, copy, or active URLs for Ads.
  • Affiliate: Any entity directly or indirectly controlling, controlled by, or under common control with another entity.
  • CPC Deliverables: Deliverables sold on a cost-per-click basis.
  • CPD Deliverables: Deliverables sold on a cost-per-day basis.
  • CPM Deliverables: Deliverables sold on a cost-per-thousand-impressions basis.
  • Deliverable: Inventory delivered by New England Connect LLC (e.g., impressions, clicks, or other desired actions).
  • Insertion Order (IO): A mutually agreed order placed through the advertiser’s advertising dashboard, specifying the terms for delivering Ads.
  • Media Company Properties: Websites owned, operated, or controlled by New England Connect LLC.
  • Network Properties: Websites on which New England Connect LLC has a contractual right to serve Ads but are not owned or controlled by them.
  • Policies: Advertising criteria or specifications made available, including content limitations, technical specifications, privacy policies, user experience policies, and other guidelines.
  • Representative: Any director, officer, employee, consultant, contractor, agent, and/or attorney of an entity or its Affiliates.
  • Site: Media Company Properties and Network Properties.
  • Third Party Ad Server: A third-party entity that serves and/or tracks Ads.
  • New England Connect USA: Refers to the website and its associated platforms, including support.newenglandconnect.com and marketplace.newenglandconnect.com.
  • NE6 Advertising and Community Engagement Policy: Guidelines supporting ethical and community-aligned business promotion while driving local economic growth.

Business Details

  • Name: New England Connect LLC
  • Services: Comprehensive online platform showcasing and promoting businesses, events, and booking services across the six New England states. This directory serves as a resource for locals seeking information on community happenings, school events, and more. Members can share reviews and experiences, fostering community engagement and connectivity while boosting visibility for local businesses and talent.
  • Contact Information:
    • Mailing Address: 82 Wendell Ave, Suite 100, Pittsfield, MA 01201, United States
    • Support Site: support.newenglandconnect.com
    • Email: support@newenglandconnect.com

Advertising Policies

How to Purchase Advertising
Advertisements can be purchased directly through our website by selecting the desired ad package, providing the required information, and proceeding to checkout.

Information Required:

  • Business name
  • Contact person
  • Contact email and phone number
  • Advertising package selected
  • Ad content and media files (if applicable)
  • Desired start and end dates for the ad campaign

Ad Content Requirements

  • All ad content must comply with our content guidelines and community standards.
  • We reserve the right to reject any ad content that is deemed inappropriate or violates any laws or regulations.
  • Advertising that does not comply with our guidelines and community standards will not be refunded; however, it can be updated to comply.
  • Ads will be placed on a first-come, first-served basis.
  • Ad placement and type are decided at the time of ad creation, and all ads are run off the same servers as the rest of the platform.
  • Notification of any material changes to the site that could affect ad placement will be posted on the website.
  • Advertisers are required to establish guidelines for ad placements to avoid content promoting pornography, violence, etc., to maintain a family-friendly environment.

Payment Terms

Accepted Payment Methods

  • NE6 Directory and Social Accepted Payments:
    • NE6 Directory Wallet Payments
    • PayPal and PayPal Pay Later
    • Stripe
    • Credit Card payments via PayPal or Stripe
  • NE6 Marketplace Accepted Payments:
    • NE6 Marketplace Wallet Payments
    • Amazon Pay
    • Apple Pay
    • Google Pay
    • PayPal and PayPal Pay Later
    • Stripe
    • Credit Card payments via Amazon Pay, PayPal, or Stripe

General Mailed Payments Policy:
Mailed payments are generally not accepted; however, exceptions may be made. Under no circumstances shall payments be made directly to the seller or vendor off of the NE6 Platform. For appropriate processing and tracking, all mailed payments must be sent to:

  • New England Connect LLC
  • Attention: Invoicing
  • PO Box 2045
  • Framingham, MA 01701
  • Payment Due: Full payment is required at the time of purchase.
  • Deposits or Advance Payments: Full payment is required at the time of purchase.
  • Non-payment Consequences: Failing to pay an ad invoice will result in the ad not running.

Advertising Fees

  • Advertising Packages: Various packages are available with different pricing based on the duration and placement of the ads. We offer three ad versions: pay per click, pay per impression, or duration.
  • Custom Packages: Custom packages can be arranged upon request.

Cancellations and Refunds

  • Cancellation Policy: Advertisers may cancel their ads at any time by contacting our support team or by deleting the advertisement from their ad dashboard. Refunds are at the discretion of New England Connect LLC. Ad campaigns are not refundable once the ad has been approved and has started, with a minimum of 24 hours’ cancellation notice.
  • Notice Required for Cancellation: At least 24 hours’ notice is required for cancellations.
  • Refund Conditions: Refunds will be assessed on a case-by-case basis and are not guaranteed. An administrative fee of up to 5% may apply if a refund is requested more than 90 days after ad invoice payment. We suggest users not pay for ads more than 90 days in advance of the ad campaign start date.

Amendments to Advertising Orders

  • Modification of Ads: Advertisers can request changes to their ads by contacting our support team or managing their ads directly in the Advertising Dashboard by selecting the title of the Ad. Changes are subject to approval and may incur additional fees.
  • Fees or Conditions for Changes: Any additional fees or conditions will be communicated at the time of the request.

Liabilities and Responsibilities

  • Business Liabilities: New England Connect LLC and its directors, employees, or agents are not liable for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages arising from the use of the advertising services. Liability is limited to the lesser of the amount paid by you in the six months prior to the cause of action or $1,000.00 USD.
  • Advertiser Responsibilities: Advertisers agree to defend, indemnify, and hold New England Connect LLC harmless from any loss, damage, liability, claim, or demand made by any third party due to or arising out of their ad content, use of services, breach of terms, or violation of rights.
  • Force Majeure: No party shall be liable for failure or delay in fulfilling obligations due to events beyond their control, including acts of God, natural disasters, war, government actions, strikes, pandemics, and other similar events.

NE6 Advertising and Community Engagement Policy

Introduction: NE6 (New England Connect) is designed to empower local businesses, foster community engagement, and drive economic growth throughout the New England region. As a regional platform focused on local businesses and community projects, NE6 provides advertising services that support ethical, transparent, and community-aligned business promotion.

Discrimination-Free Advertising Practices

  • NE6’s Commitment: NE6 believes in promoting inclusivity and fairness. All advertisements must align with these values by ensuring that no ad discriminates or encourages discrimination based on personal attributes such as race, ethnicity, religion, gender, sexual orientation, age, disability, or family status.
  • Prohibited Actions:
    • Ads must not intentionally target or exclude specific groups in a discriminatory manner.
    • Advertisers must ensure their ads comply with anti-discrimination laws, particularly for industries like housing, employment, and credit.
  • Special Consideration for Housing, Employment, and Credit Ads:
    • NE6 requires that advertisers promoting housing, employment, or credit opportunities clearly follow fair opportunity standards. For housing or job-related ads, users must post directly on the NE6 platform’s job or housing sections, ensuring equal visibility for all applicants.
    • Additional Guidance: Advertisers promoting housing, employment, or financial services must follow U.S. federal laws, such as the Fair Housing Act, the Equal Employment Opportunity Act, and related consumer protection regulations. NE6 supports compliance by encouraging users to display the “Equal Opportunity” logo when applicable.

Ads Related to Financial Products and Services

  • What Ads Are Covered:
    • Ads promoting credit cards, business loans, personal loans, or mortgage loans.
    • Debt recovery, consolidation, and relief services.
    • Long-term financing options or investment opportunities.
  • What Ads Are Prohibited:
    • Ads promoting quick-money schemes, pyramid schemes, or fraudulent investment offers.
    • Misleading financial advice or services that encourage unsound financial decisions.
    • Requirements: All financial service ads must include clear terms and conditions to avoid misleading customers.

Employment Ads

  • Permitted Employment Ads:
    • Full-time, part-time, and freelance job opportunities.
    • Internships, apprenticeships, and certification programs.
    • Promotions for job fairs, company perks, or guaranteed interviews.
  • Prohibited Practices:
    • Ads that promise employment guarantees or exaggerate job benefits without factual backing.
    • Job postings that redirect users to external websites, bypassing NE6’s job board.
    • Advertisers are encouraged to follow local labor laws and provide non-discriminatory job postings that ensure fair opportunities for all applicants.

Housing-Related Advertisements

  • Examples of Permitted Housing Ads:
    • Ads for the sale, rental, or lease of residential properties.
    • Services related to homeowners’ insurance, mortgage loans, or real estate appraisals.
    • Ads for home improvement services, mortgage refinancing, or rental insurance.
  • What Is Not Allowed:
    • Discriminatory ads that exclude potential renters or buyers based on personal attributes.
    • Housing ads that misrepresent the terms of rental or sale agreements.
    • Advertisers should include clear terms and disclaimers to align with local housing laws and may add the Equal Housing Opportunity logo when appropriate.

Political and Social Issue Ads

  • Permitted Social Issue Ads:
    • Ads promoting non-partisan “Get Out the Vote” campaigns or community engagement activities.
    • Local advocacy ads that support environmental, public health, or education efforts.
  • Prohibited Political Ads:
    • Ads advocating for a specific political candidate, party, or electoral outcome.
    • Ads that attempt to influence legislation outside of community or local governance.

Social Issue Ads

  • Permitted Social Issue Ads:
    • Ads promoting awareness campaigns on local health, education, or environmental matters.
    • Fundraising or advocacy ads that align with community standards and encourage civic participation.
  • Prohibited Content:
    • Ads that attempt to influence divisive political or legislative outcomes, especially those outside the scope of local community engagement.
    • Ads that misrepresent facts or promote false information related to social issues.

Prohibited Categories of Advertising

Certain categories of advertising are prohibited on NE6 unless express permission is granted by NE6 administrators. These include:

  • Financial Products: Ads promoting speculative or risky financial products without transparent terms.
  • Credit Opportunities: Ads related to credit cards, loans, or debt relief services without clear consumer protections.
  • Political Campaigning: Ads promoting candidates, political parties, or election outcomes.
  • Employment and Housing Ads: Any employment or housing ad that does not comply with anti-discrimination laws or redirects applicants away from the NE6 platform.

NE6 reserves the right to reject any ad that falls outside the platform’s values of transparency, fairness, and community engagement.

Prohibited Ad Content and Resale of Tickets

  • Prohibited Ad Content:
    • Links to external websites, unless otherwise approved
    • Pirated product and/or material
    • Copyrighted or trademark materials (media, images & texts)
    • Inappropriate body parts and organs (PG-13 maximum)
    • Counterfeit Items (replicas or imitations of products and designer items)
    • Fake or Altered Documents
    • Illegal Goods and Services
    • Personal Information about another individual
    • Prescription drugs and products that require a prescription
    • Food items, supplements, drugs, and items that the FDA has issued a warning or recall or that do not meet minimum packaging label requirements by the USDA, FDA, and FTC
    • Prostitution or Escorting
    • Currency Exchanges or Crypto Currency
    • Similar content several times in different categories and/or shops
    • Miscategorization – all items must be listed in an appropriate category
    • Meaningless title & description
    • Shop test items
    • Free items and items with misleading prices
    • Items that are not for sale
    • Pre-order items, unless pre-sale approval proof can be provided
    • Illegal weapons, firearms & ammunition, stun guns, bb guns, pellet guns, blowguns, dart guns, illegal knives, and slingshots
    • Toy weapons, fake or prop weapons, 3D printed weapons, design schematics to print or self-build weapons, and similar items representing weapons (excluding certain items such as kitchen knives, scissors, archery bow and arrows, etc.)
    • Bullets (of any kind), firearm parts, stun gun parts, bb gun parts, and pellet gun parts
    • Tobacco, cigars, nicotine, e-cigarettes, cartridges for e-cigarettes, e-liquid, other smoking-cessation devices, vaporizers, and diffusers used for any type of smoking or oral inhalation, any smoking device or smoking-related item unless the item is a collectible item or approved
    • Illegal animals, exotic insects/plants/feed, or live animals; certain live feed may be approved
    • Items made from wild or exotic animal skins (even if farm-raised) and taxidermy items of wild or exotic animals, including any animal endangered or threatened under the US Endangered Species Act or anywhere else illegal; taxidermy items listed must be legal in all world regions
    • Items from dropship service networks, unless verified by newenglandconnect.com and approved with proof of dropship contract
    • Mod chips, mod chip accessories, or other devices designed to circumvent copyright protection
    • Alcohol, illegal drugs, controlled substances, and related accessories (excluding certain accessories such as smoking pipes)
    • Signal jammers or products that descramble cable and satellite signals
    • Coupons and vouchers, unless a collectible item or otherwise approved
    • Falsified orders to create or generate false feedback. All orders must be placed by an actual buyer only
    • Setting minimum purchase requirements unless an auction, group buy, or rental listing
    • Lottery tickets, fast-food game pieces, codes, and coupons for sweepstakes, raffles, or drawings offering a chance to win something
    • Unauthorized resale of tickets

Non-Disclosure, Data Usage and Ownership, Privacy, and Laws

  • Confidential Information: Includes information marked as confidential or reasonably deemed confidential. Recipients must protect and not disclose this information except as necessary for fulfilling the IO.
  • Data Usage: Restrictions on using collected data, including prohibition on repurposing data without authorization. User volunteered data is the property of the Advertiser.
  • Privacy Policies: Agency, Advertiser, and Media Company must post and adhere to privacy policies in compliance with applicable laws.
  • Compliance with Law: All parties must comply with applicable laws, ordinances, regulations, and codes.
  • Agency Use of Data: Restrictions on agency use of collected data to ensure compliance with advertiser permissions.

Contact Information

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

  • Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to:
    • New England Connect LLC
    • Attention: Invoicing
    • PO Box 2045
    • Framingham, MA 01701, USA
  • Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny.
  • Support Portal: Access our comprehensive support knowledge base for guidance on various topics at SupportPortal.
  • Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.
  • Registered Business Address: For formal inquiries, you may write to us at:
    • New England Connect LLC
    • 82 Wendell Ave, Suite 100
    • Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to these Sale of Advertising Terms and Conditions.

The post The NE6 Platform Sale of Advertising Terms and Conditions appeared first on New England Connect Knowledge Base.

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