Establishments Archives - New England Connect Knowledge Base https://support.newenglandconnect.com/kbtopic/establishments-directory/ Copyright © 2019 - 2024 | All Rights Reserved. New England Connect LLC Tue, 24 Sep 2024 23:11:07 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 https://support.newenglandconnect.com/wp-content/uploads/2024/04/NECUS_logoicononly_glow512-150x150.png Establishments Archives - New England Connect Knowledge Base https://support.newenglandconnect.com/kbtopic/establishments-directory/ 32 32 NE6 Platform Verified Establishment Review Policy https://support.newenglandconnect.com/kb/ne6-platform-verified-establishment-review-policy/ https://support.newenglandconnect.com/kb/ne6-platform-verified-establishment-review-policy/#respond Thu, 01 Aug 2024 20:48:25 +0000 https://support.newenglandconnect.com/?post_type=kb&p=615 NE6 Platform Verified Establishment Review Policy Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This […]

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NE6 Platform Verified Establishment Review Policy

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

New England Connect LLC refers to the Events and Establishments Social Directory website at https://newenglandconnect.com and its associated platforms, including the Support Knowledge Base at https://support.newenglandconnect.com and Multi-Vendor Marketplace at https://marketplace.newenglandconnect.com.

1. Definitions

  • Establishment: Any registered business operating within New England, USA, that provides products or services.
  • In Good Standing: Refers to establishments that have no outstanding owed funds, no active complaints, and a positive standing with the NE6 platform.
  • Authorized Reviewer: An individual approved by the NE6 Platform to conduct reviews of establishments.
  • Complimentary Service: A product or service provided by the establishment at no cost to the NE6 authorized reviewer for the purpose of obtaining an official review.
  • Verified Review: A comprehensive and structured review conducted by an authorized NE6 reviewer and published on the NE6 platform.
  • Review Request: A formal application submitted by an establishment seeking a verified review from the NE6 Platform, including submitting a support ticket and providing necessary details.
  • Support Ticket: A formal request submitted via the NE6 platform by any user seeking assistance or applying for a review.
  • Establishment Listing: The profile or entry of an establishment on the NE6 platform, detailing the services or products offered.

2. Introduction

Welcome to the NE6 Platform Verified Establishment Review Policy. This document outlines the terms and conditions for establishments seeking an official review from the NE6 Platform. By participating in this program, establishments agree to comply with the following guidelines.

3. Eligibility

To be eligible for the NE6 Platform Verified Establishment Review, establishments must:

  • Be a registered business operating within New England, USA.
  • Offer a product or service that can be reviewed by an NE6 authorized reviewer.
  • Have a registered account in good standing with an establishment listing on the NE6 platform (free or paid).
  • Submit a completed support ticket request via the NE6 platform.

4. Complimentary Service Requirement

Establishments are required to provide a complimentary product or service to the NE6 authorized reviewer. This could include, but is not limited to:

  • A free meal at a restaurant.
  • A complimentary spa service.
  • A free consultation.
  • A free tour of a tourist attraction.
  • A complimentary fitness class.
  • A free sample of a product, such as artisanal goods or crafts.
  • A complimentary hotel stay or B&B overnight.

The complimentary service must be provided at no cost to the reviewer and must be representative of the establishment’s usual offerings. The service must be complete and of the same quality that paying customers receive. Failure to provide the service as described may result in the denial of the review request.

5. Review Process

Once an establishment’s request has been approved, the review process will include:

  1. Authorized Reviewer Experience: An NE6 authorized reviewer will visit the establishment and partake in the complimentary service.
  2. Waiting Period: There may be a waiting period while we process the review request. Reviews are dependent on the availability of authorized reviewers.
  3. Detailed Review: The reviewer will write a comprehensive review of the establishment, covering aspects such as:
    • Service Quality: The quality and consistency of the service provided.
    • Ambiance: The atmosphere and environment of the establishment.
    • Customer Service: The professionalism and friendliness of the staff.
    • Overall Experience: General impressions and specific highlights of the experience.
    • Recommendations: Any suggestions or areas for improvement.

The review will follow a structured format to ensure consistency and thoroughness.

A typical review outline might include:

  • Introduction: Brief overview of the establishment and the service experienced.
  • Service Quality: Detailed assessment of the product or service quality.
  • Ambiance: Description of the environment and atmosphere.
  • Customer Service: Evaluation of the staff’s professionalism and friendliness.
  • Overall Experience: Summary of the visit, including highlights and any unique features.
  • Conclusion: Final thoughts and recommendations for potential customers.

6. Review Publication

  • The detailed review will be published on the NE6 platform.
  • Once a verified review has been submitted, processed, and listed on the NE6 platform, the review is non-removable.
  • If the establishment is not satisfied with the review, they are welcome to submit a new verified review request for a different product or service.
  • Generally, the NE6 Platform will not review the same product or service more than once. However, establishments with multiple products and/or services are welcome to submit as many verified review requests as desired. Each review request requires a no-cost complimentary product or service that has not already been reviewed by NE6.
  • All verified establishment reviews by NE6 are final regardless of satisfaction.

7. Rights and Responsibilities

  • Establishments:
    • Must ensure the reviewer receives the agreed-upon complimentary service without any charge or obligation.
    • May not influence or pressure the reviewer in any manner regarding the content of the review.
    • Agree to comply with all terms and conditions outlined in this policy.
  • The NE6 Platform:
    • Will conduct reviews in a fair, unbiased, and professional manner.
    • Reserves the right to refuse review requests at its discretion.
    • Is not liable for any costs or damages incurred by the establishment in relation to the review process.

8. Confidentiality and Data Protection

  • All information provided by establishments during the review request process will be handled in accordance with the NE6 Platform’s privacy policy.
  • Personal data of reviewers will be kept confidential and used solely for the purposes of the review.
  • Once a review is processed and listed on the NE6 platform, it is generally unalterable. However, establishments are welcome to submit another review request for a different product or service they offer.

9. Dispute Resolution

  • Any disputes arising from the review process should be directed to NE6 support via the support ticketing system.
  • The NE6 Platform will review and address disputes on a case-by-case basis, striving for a fair resolution for all parties involved.
  • Once a review is processed and listed on the NE6 platform, it is generally unalterable. However, the establishment is welcome to submit another review request for a different product or service they offer.

10. Amendments

  • The NE6 Platform reserves the right to amend this policy at any time.
  • Establishments will be notified of any significant changes to the policy.

11. Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

  • Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to: New England Connect LLC Attention: Invoicing PO Box 2045 Framingham, MA 01701, USA
  • Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny.
  • Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal.
  • Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.
  • Registered Business Address: For formal inquiries, you may write to us at: New England Connect LLC 82 Wendell Ave, Suite 100 Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to the NE6 Platform Legal Policies and Terms.

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The NE6 Platform Sale of Advertising Terms and Conditions https://support.newenglandconnect.com/kb/the-ne6-platform-terms-and-conditions-for-the-sale-of-advertising/ https://support.newenglandconnect.com/kb/the-ne6-platform-terms-and-conditions-for-the-sale-of-advertising/#respond Thu, 25 Jul 2024 17:15:08 +0000 https://support.newenglandconnect.com/?post_type=kb&p=470 New England Connect USA’s Terms and Conditions for the Sale of Advertising Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to […]

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New England Connect USA’s Terms and Conditions for the Sale of Advertising

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

These Terms and Conditions for the Sale of Advertising (“Terms”) govern your purchase and use of advertising services provided by New England Connect LLC (“we,” “us,” “our”). By purchasing an advertisement through New England Connect USA (“the Website”), you agree to comply with these Terms, our Privacy Policy, and any other applicable policies, rules, or guidelines.

Definitions

  • Ad: Any advertisement provided by the Advertiser.
  • Advertiser: The entity or individual purchasing advertising space.
  • Advertising Materials: Artwork, copy, or active URLs for Ads.
  • Affiliate: Any entity directly or indirectly controlling, controlled by, or under common control with another entity.
  • CPC Deliverables: Deliverables sold on a cost-per-click basis.
  • CPD Deliverables: Deliverables sold on a cost-per-day basis.
  • CPM Deliverables: Deliverables sold on a cost-per-thousand-impressions basis.
  • Deliverable: Inventory delivered by New England Connect LLC (e.g., impressions, clicks, or other desired actions).
  • Insertion Order (IO): A mutually agreed order placed through the advertiser’s advertising dashboard, specifying the terms for delivering Ads.
  • Media Company Properties: Websites owned, operated, or controlled by New England Connect LLC.
  • Network Properties: Websites on which New England Connect LLC has a contractual right to serve Ads but are not owned or controlled by them.
  • Policies: Advertising criteria or specifications made available, including content limitations, technical specifications, privacy policies, user experience policies, and other guidelines.
  • Representative: Any director, officer, employee, consultant, contractor, agent, and/or attorney of an entity or its Affiliates.
  • Site: Media Company Properties and Network Properties.
  • Third Party Ad Server: A third-party entity that serves and/or tracks Ads.
  • New England Connect USA: Refers to the website and its associated platforms, including support.newenglandconnect.com and marketplace.newenglandconnect.com.
  • NE6 Advertising and Community Engagement Policy: Guidelines supporting ethical and community-aligned business promotion while driving local economic growth.

Business Details

  • Name: New England Connect LLC
  • Services: Comprehensive online platform showcasing and promoting businesses, events, and booking services across the six New England states. This directory serves as a resource for locals seeking information on community happenings, school events, and more. Members can share reviews and experiences, fostering community engagement and connectivity while boosting visibility for local businesses and talent.
  • Contact Information:
    • Mailing Address: 82 Wendell Ave, Suite 100, Pittsfield, MA 01201, United States
    • Support Site: support.newenglandconnect.com
    • Email: support@newenglandconnect.com

Advertising Policies

How to Purchase Advertising
Advertisements can be purchased directly through our website by selecting the desired ad package, providing the required information, and proceeding to checkout.

Information Required:

  • Business name
  • Contact person
  • Contact email and phone number
  • Advertising package selected
  • Ad content and media files (if applicable)
  • Desired start and end dates for the ad campaign

Ad Content Requirements

  • All ad content must comply with our content guidelines and community standards.
  • We reserve the right to reject any ad content that is deemed inappropriate or violates any laws or regulations.
  • Advertising that does not comply with our guidelines and community standards will not be refunded; however, it can be updated to comply.
  • Ads will be placed on a first-come, first-served basis.
  • Ad placement and type are decided at the time of ad creation, and all ads are run off the same servers as the rest of the platform.
  • Notification of any material changes to the site that could affect ad placement will be posted on the website.
  • Advertisers are required to establish guidelines for ad placements to avoid content promoting pornography, violence, etc., to maintain a family-friendly environment.

Payment Terms

Accepted Payment Methods

  • NE6 Directory and Social Accepted Payments:
    • NE6 Directory Wallet Payments
    • PayPal and PayPal Pay Later
    • Stripe
    • Credit Card payments via PayPal or Stripe
  • NE6 Marketplace Accepted Payments:
    • NE6 Marketplace Wallet Payments
    • Amazon Pay
    • Apple Pay
    • Google Pay
    • PayPal and PayPal Pay Later
    • Stripe
    • Credit Card payments via Amazon Pay, PayPal, or Stripe

General Mailed Payments Policy:
Mailed payments are generally not accepted; however, exceptions may be made. Under no circumstances shall payments be made directly to the seller or vendor off of the NE6 Platform. For appropriate processing and tracking, all mailed payments must be sent to:

  • New England Connect LLC
  • Attention: Invoicing
  • PO Box 2045
  • Framingham, MA 01701
  • Payment Due: Full payment is required at the time of purchase.
  • Deposits or Advance Payments: Full payment is required at the time of purchase.
  • Non-payment Consequences: Failing to pay an ad invoice will result in the ad not running.

Advertising Fees

  • Advertising Packages: Various packages are available with different pricing based on the duration and placement of the ads. We offer three ad versions: pay per click, pay per impression, or duration.
  • Custom Packages: Custom packages can be arranged upon request.

Cancellations and Refunds

  • Cancellation Policy: Advertisers may cancel their ads at any time by contacting our support team or by deleting the advertisement from their ad dashboard. Refunds are at the discretion of New England Connect LLC. Ad campaigns are not refundable once the ad has been approved and has started, with a minimum of 24 hours’ cancellation notice.
  • Notice Required for Cancellation: At least 24 hours’ notice is required for cancellations.
  • Refund Conditions: Refunds will be assessed on a case-by-case basis and are not guaranteed. An administrative fee of up to 5% may apply if a refund is requested more than 90 days after ad invoice payment. We suggest users not pay for ads more than 90 days in advance of the ad campaign start date.

Amendments to Advertising Orders

  • Modification of Ads: Advertisers can request changes to their ads by contacting our support team or managing their ads directly in the Advertising Dashboard by selecting the title of the Ad. Changes are subject to approval and may incur additional fees.
  • Fees or Conditions for Changes: Any additional fees or conditions will be communicated at the time of the request.

Liabilities and Responsibilities

  • Business Liabilities: New England Connect LLC and its directors, employees, or agents are not liable for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages arising from the use of the advertising services. Liability is limited to the lesser of the amount paid by you in the six months prior to the cause of action or $1,000.00 USD.
  • Advertiser Responsibilities: Advertisers agree to defend, indemnify, and hold New England Connect LLC harmless from any loss, damage, liability, claim, or demand made by any third party due to or arising out of their ad content, use of services, breach of terms, or violation of rights.
  • Force Majeure: No party shall be liable for failure or delay in fulfilling obligations due to events beyond their control, including acts of God, natural disasters, war, government actions, strikes, pandemics, and other similar events.

NE6 Advertising and Community Engagement Policy

Introduction: NE6 (New England Connect) is designed to empower local businesses, foster community engagement, and drive economic growth throughout the New England region. As a regional platform focused on local businesses and community projects, NE6 provides advertising services that support ethical, transparent, and community-aligned business promotion.

Discrimination-Free Advertising Practices

  • NE6’s Commitment: NE6 believes in promoting inclusivity and fairness. All advertisements must align with these values by ensuring that no ad discriminates or encourages discrimination based on personal attributes such as race, ethnicity, religion, gender, sexual orientation, age, disability, or family status.
  • Prohibited Actions:
    • Ads must not intentionally target or exclude specific groups in a discriminatory manner.
    • Advertisers must ensure their ads comply with anti-discrimination laws, particularly for industries like housing, employment, and credit.
  • Special Consideration for Housing, Employment, and Credit Ads:
    • NE6 requires that advertisers promoting housing, employment, or credit opportunities clearly follow fair opportunity standards. For housing or job-related ads, users must post directly on the NE6 platform’s job or housing sections, ensuring equal visibility for all applicants.
    • Additional Guidance: Advertisers promoting housing, employment, or financial services must follow U.S. federal laws, such as the Fair Housing Act, the Equal Employment Opportunity Act, and related consumer protection regulations. NE6 supports compliance by encouraging users to display the “Equal Opportunity” logo when applicable.

Ads Related to Financial Products and Services

  • What Ads Are Covered:
    • Ads promoting credit cards, business loans, personal loans, or mortgage loans.
    • Debt recovery, consolidation, and relief services.
    • Long-term financing options or investment opportunities.
  • What Ads Are Prohibited:
    • Ads promoting quick-money schemes, pyramid schemes, or fraudulent investment offers.
    • Misleading financial advice or services that encourage unsound financial decisions.
    • Requirements: All financial service ads must include clear terms and conditions to avoid misleading customers.

Employment Ads

  • Permitted Employment Ads:
    • Full-time, part-time, and freelance job opportunities.
    • Internships, apprenticeships, and certification programs.
    • Promotions for job fairs, company perks, or guaranteed interviews.
  • Prohibited Practices:
    • Ads that promise employment guarantees or exaggerate job benefits without factual backing.
    • Job postings that redirect users to external websites, bypassing NE6’s job board.
    • Advertisers are encouraged to follow local labor laws and provide non-discriminatory job postings that ensure fair opportunities for all applicants.

Housing-Related Advertisements

  • Examples of Permitted Housing Ads:
    • Ads for the sale, rental, or lease of residential properties.
    • Services related to homeowners’ insurance, mortgage loans, or real estate appraisals.
    • Ads for home improvement services, mortgage refinancing, or rental insurance.
  • What Is Not Allowed:
    • Discriminatory ads that exclude potential renters or buyers based on personal attributes.
    • Housing ads that misrepresent the terms of rental or sale agreements.
    • Advertisers should include clear terms and disclaimers to align with local housing laws and may add the Equal Housing Opportunity logo when appropriate.

Political and Social Issue Ads

  • Permitted Social Issue Ads:
    • Ads promoting non-partisan “Get Out the Vote” campaigns or community engagement activities.
    • Local advocacy ads that support environmental, public health, or education efforts.
  • Prohibited Political Ads:
    • Ads advocating for a specific political candidate, party, or electoral outcome.
    • Ads that attempt to influence legislation outside of community or local governance.

Social Issue Ads

  • Permitted Social Issue Ads:
    • Ads promoting awareness campaigns on local health, education, or environmental matters.
    • Fundraising or advocacy ads that align with community standards and encourage civic participation.
  • Prohibited Content:
    • Ads that attempt to influence divisive political or legislative outcomes, especially those outside the scope of local community engagement.
    • Ads that misrepresent facts or promote false information related to social issues.

Prohibited Categories of Advertising

Certain categories of advertising are prohibited on NE6 unless express permission is granted by NE6 administrators. These include:

  • Financial Products: Ads promoting speculative or risky financial products without transparent terms.
  • Credit Opportunities: Ads related to credit cards, loans, or debt relief services without clear consumer protections.
  • Political Campaigning: Ads promoting candidates, political parties, or election outcomes.
  • Employment and Housing Ads: Any employment or housing ad that does not comply with anti-discrimination laws or redirects applicants away from the NE6 platform.

NE6 reserves the right to reject any ad that falls outside the platform’s values of transparency, fairness, and community engagement.

Prohibited Ad Content and Resale of Tickets

  • Prohibited Ad Content:
    • Links to external websites, unless otherwise approved
    • Pirated product and/or material
    • Copyrighted or trademark materials (media, images & texts)
    • Inappropriate body parts and organs (PG-13 maximum)
    • Counterfeit Items (replicas or imitations of products and designer items)
    • Fake or Altered Documents
    • Illegal Goods and Services
    • Personal Information about another individual
    • Prescription drugs and products that require a prescription
    • Food items, supplements, drugs, and items that the FDA has issued a warning or recall or that do not meet minimum packaging label requirements by the USDA, FDA, and FTC
    • Prostitution or Escorting
    • Currency Exchanges or Crypto Currency
    • Similar content several times in different categories and/or shops
    • Miscategorization – all items must be listed in an appropriate category
    • Meaningless title & description
    • Shop test items
    • Free items and items with misleading prices
    • Items that are not for sale
    • Pre-order items, unless pre-sale approval proof can be provided
    • Illegal weapons, firearms & ammunition, stun guns, bb guns, pellet guns, blowguns, dart guns, illegal knives, and slingshots
    • Toy weapons, fake or prop weapons, 3D printed weapons, design schematics to print or self-build weapons, and similar items representing weapons (excluding certain items such as kitchen knives, scissors, archery bow and arrows, etc.)
    • Bullets (of any kind), firearm parts, stun gun parts, bb gun parts, and pellet gun parts
    • Tobacco, cigars, nicotine, e-cigarettes, cartridges for e-cigarettes, e-liquid, other smoking-cessation devices, vaporizers, and diffusers used for any type of smoking or oral inhalation, any smoking device or smoking-related item unless the item is a collectible item or approved
    • Illegal animals, exotic insects/plants/feed, or live animals; certain live feed may be approved
    • Items made from wild or exotic animal skins (even if farm-raised) and taxidermy items of wild or exotic animals, including any animal endangered or threatened under the US Endangered Species Act or anywhere else illegal; taxidermy items listed must be legal in all world regions
    • Items from dropship service networks, unless verified by newenglandconnect.com and approved with proof of dropship contract
    • Mod chips, mod chip accessories, or other devices designed to circumvent copyright protection
    • Alcohol, illegal drugs, controlled substances, and related accessories (excluding certain accessories such as smoking pipes)
    • Signal jammers or products that descramble cable and satellite signals
    • Coupons and vouchers, unless a collectible item or otherwise approved
    • Falsified orders to create or generate false feedback. All orders must be placed by an actual buyer only
    • Setting minimum purchase requirements unless an auction, group buy, or rental listing
    • Lottery tickets, fast-food game pieces, codes, and coupons for sweepstakes, raffles, or drawings offering a chance to win something
    • Unauthorized resale of tickets

Non-Disclosure, Data Usage and Ownership, Privacy, and Laws

  • Confidential Information: Includes information marked as confidential or reasonably deemed confidential. Recipients must protect and not disclose this information except as necessary for fulfilling the IO.
  • Data Usage: Restrictions on using collected data, including prohibition on repurposing data without authorization. User volunteered data is the property of the Advertiser.
  • Privacy Policies: Agency, Advertiser, and Media Company must post and adhere to privacy policies in compliance with applicable laws.
  • Compliance with Law: All parties must comply with applicable laws, ordinances, regulations, and codes.
  • Agency Use of Data: Restrictions on agency use of collected data to ensure compliance with advertiser permissions.

Contact Information

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

  • Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to:
    • New England Connect LLC
    • Attention: Invoicing
    • PO Box 2045
    • Framingham, MA 01701, USA
  • Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny.
  • Support Portal: Access our comprehensive support knowledge base for guidance on various topics at SupportPortal.
  • Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.
  • Registered Business Address: For formal inquiries, you may write to us at:
    • New England Connect LLC
    • 82 Wendell Ave, Suite 100
    • Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to these Sale of Advertising Terms and Conditions.

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The NE6 Platform Tax Policy https://support.newenglandconnect.com/kb/the-ne6-platform-tax-policy/ https://support.newenglandconnect.com/kb/the-ne6-platform-tax-policy/#respond Thu, 25 Jul 2024 17:09:14 +0000 https://support.newenglandconnect.com/?post_type=kb&p=468 New England Connect USA’s Tax Policy Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This […]

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New England Connect USA’s Tax Policy

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

Our target market focus is the six states of New England USA, but we welcome worldwide users. 

You can contact us through our support website https://support.newenglandconnect.com, by email at support@newenglandconnect.com, or by mail to 82 Wendell Ave, Suite 100, Pittsfield, MA 01201, United States, USA.

GENERAL INFORMATION

This Tax Policy outlines the tax collection and remittance responsibilities of New England Connect LLC as an online marketplace. We are committed to complying with all applicable tax laws and regulations in the jurisdictions where we operate.

US SALES TAX

New England Connect LLC will collect and remit sales taxes to the government based on government guidelines for an online marketplace. Sellers are responsible for ensuring compliance with their state’s sales tax regulations. For additional information on sales tax responsibilities, please visit your state government’s website.

WORLDWIDE VAT

Sellers must comply with VAT regulations in the countries to which they ship. New England Connect LLC will handle the collection and remittance of VAT as required by the respective country’s laws. For more information on VAT responsibilities, please visit your country’s government website.

US SALES TAX RATES BY STATE AND TERRITORY

US State/TerritorySales Tax RateCollection Status
Alabama4.00%We do not currently collect tax for Alabama
Alaska0.00%We do not currently collect tax for Alaska
Arizona5.60%We do not currently collect tax for Arizona
Arkansas6.50%We do not currently collect tax for Arkansas
California7.25%We do not currently collect tax for California
Colorado2.90%We do not currently collect tax for Colorado
Connecticut6.35%We do not currently collect tax for Connecticut
Delaware0.00%We do not currently collect tax for Delaware
Florida6.00%We do not currently collect tax for Florida
Georgia4.00%We do not currently collect tax for Georgia
Hawaii4.00%We do not currently collect tax for Hawaii
Idaho6.00%We do not currently collect tax for Idaho
Illinois6.25%We do not currently collect tax for Illinois
Indiana7.00%We do not currently collect tax for Indiana
Iowa6.00%We do not currently collect tax for Iowa
Kansas6.50%We do not currently collect tax for Kansas
Kentucky6.00%We do not currently collect tax for Kentucky
Louisiana4.45%We do not currently collect tax for Louisiana
Maine5.50%We do not currently collect tax for Maine
Maryland6.00%We do not currently collect tax for Maryland
Massachusetts6.25%We will begin collecting taxes for Massachusetts on October 1, 2024
Michigan6.00%We do not currently collect tax for Michigan
Minnesota6.875%We do not currently collect tax for Minnesota
Mississippi7.00%We do not currently collect tax for Mississippi
Missouri4.225%We do not currently collect tax for Missouri
Montana0.00%We do not currently collect tax for Montana
Nebraska5.50%We do not currently collect tax for Nebraska
Nevada6.85%We do not currently collect tax for Nevada
New Hampshire0.00%We do not currently collect tax for New Hampshire
New Jersey6.625%We do not currently collect tax for New Jersey
New Mexico5.125%We do not currently collect tax for New Mexico
New York4.00%We do not currently collect tax for New York
North Carolina4.75%We do not currently collect tax for North Carolina
North Dakota5.00%We do not currently collect tax for North Dakota
Ohio5.75%We do not currently collect tax for Ohio
Oklahoma4.50%We do not currently collect tax for Oklahoma
Oregon0.00%We do not currently collect tax for Oregon
Pennsylvania6.00%We do not currently collect tax for Pennsylvania
Rhode Island7.00%We do not currently collect tax for Rhode Island
South Carolina6.00%We do not currently collect tax for South Carolina
South Dakota4.50%We do not currently collect tax for South Dakota
Tennessee7.00%We do not currently collect tax for Tennessee
Texas6.25%We do not currently collect tax for Texas
Utah4.85%We do not currently collect tax for Utah
Vermont6.00%We do not currently collect tax for Vermont
Virginia5.30%We do not currently collect tax for Virginia
Washington6.50%We do not currently collect tax for Washington
West Virginia6.00%We do not currently collect tax for West Virginia
Wisconsin5.00%We do not currently collect tax for Wisconsin
Wyoming4.00%We do not currently collect tax for Wyoming
District of Columbia6.00%We do not currently collect tax for District of Columbia
Puerto Rico11.50%We do not currently collect tax for Puerto Rico

WORLDWIDE VAT RATES BY COUNTRY

CountryVAT Rate %NoteCountryVAT Rate %Note
Albania20.00%We do not currently collect VAT from AlbaniaKazakhstan12.00%We do not currently collect VAT from Kazakhstan
Andorra4.50%We do not currently collect VAT from AndorraKenya16.00%We do not currently collect VAT from Kenya
Argentina21.00%We do not currently collect VAT from ArgentinaKorea, South10.00%We do not currently collect VAT from Korea, South
Australia10.00%We do not currently collect VAT from AustraliaKuwait0.00%We do not currently collect VAT from Kuwait
Austria20.00%We do not currently collect VAT from AustriaKyrgyzstan12.00%We do not currently collect VAT from Kyrgyzstan
Azerbaijan18.00%We do not currently collect VAT from AzerbaijanLaos10.00%We do not currently collect VAT from Laos
Bahamas12.00%We do not currently collect VAT from BahamasLatvia21.00%We do not currently collect VAT from Latvia
Bahrain5.00%We do not currently collect VAT from BahrainLebanon11.00%We do not currently collect VAT from Lebanon
Bangladesh15.00%We do not currently collect VAT from BangladeshLesotho15.00%We do not currently collect VAT from Lesotho
Barbados17.50%We do not currently collect VAT from BarbadosLiberia10.00%We do not currently collect VAT from Liberia
Belarus20.00%We do not currently collect VAT from BelarusLibya0.00%We do not currently collect VAT from Libya
Belgium21.00%We do not currently collect VAT from BelgiumLiechtenstein7.70%We do not currently collect VAT from Liechtenstein
Belize12.50%We do not currently collect VAT from BelizeLithuania21.00%We do not currently collect VAT from Lithuania
Benin18.00%We do not currently collect VAT from BeninLuxembourg17.00%We do not currently collect VAT from Luxembourg
Bermuda0.00%We do not currently collect VAT from BermudaMadagascar20.00%We do not currently collect VAT from Madagascar
Bhutan0.00%We do not currently collect VAT from BhutanMalawi16.50%We do not currently collect VAT from Malawi
Bolivia13.00%We do not currently collect VAT from BoliviaMalaysia6.00%We do not currently collect VAT from Malaysia
Bosnia and Herzegovina17.00%We do not currently collect VAT from Bosnia and HerzegovinaMaldives6.00%We do not currently collect VAT from Maldives
Botswana12.00%We do not currently collect VAT from BotswanaMali18.00%We do not currently collect VAT from Mali
Brazil17.00%We do not currently collect VAT from BrazilMalta18.00%We do not currently collect VAT from Malta
Brunei0.00%We do not currently collect VAT from BruneiMauritania16.00%We do not currently collect VAT from Mauritania
Bulgaria20.00%We do not currently collect VAT from BulgariaMauritius15.00%We do not currently collect VAT from Mauritius
Burkina Faso18.00%We do not currently collect VAT from Burkina FasoMexico16.00%We do not currently collect VAT from Mexico
Burundi18.00%We do not currently collect VAT from BurundiMoldova20.00%We do not currently collect VAT from Moldova
Cambodia10.00%We do not currently collect VAT from CambodiaMonaco20.00%We do not currently collect VAT from Monaco
Cameroon19.25%We do not currently collect VAT from CameroonMongolia10.00%We do not currently collect VAT from Mongolia
Canada5.00%We do not currently collect VAT from CanadaMontenegro21.00%We do not currently collect VAT from Montenegro
Cape Verde15.00%We do not currently collect VAT from Cape VerdeMorocco20.00%We do not currently collect VAT from Morocco
Cayman Islands0.00%We do not currently collect VAT from Cayman IslandsMozambique17.00%We do not currently collect VAT from Mozambique
Central African Republic19.00%We do not currently collect VAT from Central African RepublicMyanmar5.00%We do not currently collect VAT from Myanmar
Chad18.00%We do not currently collect VAT from ChadNamibia15.00%We do not currently collect VAT from Namibia
Chile19.00%We do not currently collect VAT from ChileNepal13.00%We do not currently collect VAT from Nepal
China13.00%We do not currently collect VAT from ChinaNetherlands21.00%We do not currently collect VAT from Netherlands
Colombia19.00%We do not currently collect VAT from ColombiaNew Zealand15.00%We do not currently collect VAT from New Zealand
Comoros0.00%We do not currently collect VAT from ComorosNicaragua15.00%We do not currently collect VAT from Nicaragua
Congo, Dem. Rep.16.00%We do not currently collect VAT from Congo, Dem. Rep.Niger19.00%We do not currently collect VAT from Niger
Congo, Rep.18.00%We do not currently collect VAT from Congo, Rep.Nigeria7.50%We do not currently collect VAT from Nigeria
Costa Rica13.00%We do not currently collect VAT from Costa RicaNorth Macedonia18.00%We do not currently collect VAT from North Macedonia
Croatia25.00%We do not currently collect VAT from CroatiaNorway25.00%We do not currently collect VAT from Norway
Cuba20.00%We do not currently collect VAT from CubaOman0.00%We do not currently collect VAT from Oman
Cyprus19.00%We do not currently collect VAT from CyprusPakistan17.00%We do not currently collect VAT from Pakistan
Czech Republic21.00%We do not currently collect VAT from Czech RepublicPanama7.00%We do not currently collect VAT from Panama
Denmark25.00%We do not currently collect VAT from DenmarkPapua New Guinea10.00%We do not currently collect VAT from Papua New Guinea
Djibouti10.00%We do not currently collect VAT from DjiboutiParaguay10.00%We do not currently collect VAT from Paraguay
Dominica15.00%We do not currently collect VAT from DominicaPeru18.00%We do not currently collect VAT from Peru
Dominican Republic18.00%We do not currently collect VAT from Dominican RepublicPhilippines12.00%We do not currently collect VAT from Philippines
Ecuador12.00%We do not currently collect VAT from EcuadorPoland23.00%We do not currently collect VAT from Poland
Egypt14.00%We do not currently collect VAT from EgyptPortugal23.00%We do not currently collect VAT from Portugal
El Salvador13.00%We do not currently collect VAT from El SalvadorQatar0.00%We do not currently collect VAT from Qatar
Equatorial Guinea15.00%We do not currently collect VAT from Equatorial GuineaRomania19.00%We do not currently collect VAT from Romania
Eritrea5.00%We do not currently collect VAT from EritreaRussia20.00%We do not currently collect VAT from Russia
Estonia20.00%We do not currently collect VAT from EstoniaRwanda18.00%We do not currently collect VAT from Rwanda
Eswatini15.00%We do not currently collect VAT from EswatiniSamoa15.00%We do not currently collect VAT from Samoa
Ethiopia15.00%We do not currently collect VAT from EthiopiaSan Marino0.00%We do not currently collect VAT from San Marino
Fiji9.00%We do not currently collect VAT from FijiSaudi Arabia15.00%We do not currently collect VAT from Saudi Arabia
Finland24.00%We do not currently collect VAT from FinlandSenegal18.00%We do not currently collect VAT from Senegal
France20.00%We do not currently collect VAT from FranceSerbia20.00%We do not currently collect VAT from Serbia
Gabon18.00%We do not currently collect VAT from GabonSeychelles15.00%We do not currently collect VAT from Seychelles
Gambia15.00%We do not currently collect VAT from GambiaSierra Leone15.00%We do not currently collect VAT from Sierra Leone
Georgia18.00%We do not currently collect VAT from GeorgiaSingapore7.00%We do not currently collect VAT from Singapore
Germany19.00%We do not currently collect VAT from GermanySlovakia20.00%We do not currently collect VAT from Slovakia
Ghana12.50%We do not currently collect VAT from GhanaSlovenia22.00%We do not currently collect VAT from Slovenia
Greece24.00%We do not currently collect VAT from GreeceSolomon Islands10.00%We do not currently collect VAT from Solomon Islands
Greenland0.00%We do not currently collect VAT from GreenlandSomalia0.00%We do not currently collect VAT from Somalia
Grenada15.00%We do not currently collect VAT from GrenadaSouth Africa15.00%We do not currently collect VAT from South Africa
Guatemala12.00%We do not currently collect VAT from GuatemalaSpain21.00%We do not currently collect VAT from Spain
Guinea18.00%We do not currently collect VAT from GuineaSri Lanka8.00%We do not currently collect VAT from Sri Lanka
Guyana14.00%We do not currently collect VAT from GuyanaSudan10.00%We do not currently collect VAT from Sudan
Haiti10.00%We do not currently collect VAT from HaitiSuriname10.00%We do not currently collect VAT from Suriname
Honduras15.00%We do not currently collect VAT from HondurasSweden25.00%We do not currently collect VAT from Sweden
Hungary27.00%We do not currently collect VAT from HungarySwitzerland7.70%We do not currently collect VAT from Switzerland
Iceland24.00%We do not currently collect VAT from IcelandSyria0.00%We do not currently collect VAT from Syria
India18.00%We do not currently collect VAT from IndiaTaiwan5.00%We do not currently collect VAT from Taiwan
Indonesia10.00%We do not currently collect VAT from IndonesiaTajikistan18.00%We do not currently collect VAT from Tajikistan
Iran9.00%We do not currently collect VAT from IranTanzania18.00%We do not currently collect VAT from Tanzania
Iraq15.00%We do not currently collect VAT from IraqThailand7.00%We do not currently collect VAT from Thailand
Ireland23.00%We do not currently collect VAT from IrelandTogo18.00%We do not currently collect VAT from Togo
Israel17.00%We do not currently collect VAT from IsraelTonga15.00%We do not currently collect VAT from Tonga
Italy22.00%We do not currently collect VAT from ItalyTrinidad and Tobago12.50%We do not currently collect VAT from Trinidad and Tobago
Jamaica15.00%We do not currently collect VAT from JamaicaTunisia19.00%We do not currently collect VAT from Tunisia
Japan10.00%We do not currently collect VAT from JapanTurkey18.00%We do not currently collect VAT from Turkey
Jordan16.00%We do not currently collect VAT from JordanTurkmenistan15.00%We do not currently collect VAT from Turkmenistan
Kazakhstan12.00%We do not currently collect VAT from KazakhstanTuvalu0.00%We do not currently collect VAT from Tuvalu
Kenya16.00%We do not currently collect VAT from KenyaUganda18.00%We do not currently collect VAT from Uganda
Korea, South10.00%We do not currently collect VAT from Korea, SouthUkraine20.00%We do not currently collect VAT from Ukraine
Kuwait0.00%We do not currently collect VAT from KuwaitUnited Arab Emirates5.00%We do not currently collect VAT from United Arab Emirates
Kyrgyzstan12.00%We do not currently collect VAT from KyrgyzstanUnited Kingdom20.00%We do not currently collect VAT from United Kingdom
Laos10.00%We do not currently collect VAT from LaosUnited States0.00%We do not currently collect VAT from United States
Latvia21.00%We do not currently collect VAT from LatviaUruguay22.00%We do not currently collect VAT from Uruguay
Lebanon11.00%We do not currently collect VAT from LebanonUzbekistan20.00%We do not currently collect VAT from Uzbekistan
Lesotho15.00%We do not currently collect VAT from LesothoVanuatu0.00%We do not currently collect VAT from Vanuatu
Liberia10.00%We do not currently collect VAT from LiberiaVenezuela16.00%We do not currently collect VAT from Venezuela
Libya0.00%We do not currently collect VAT from LibyaVietnam10.00%We do not currently collect VAT from Vietnam
Liechtenstein7.70%We do not currently collect VAT from LiechtensteinYemen5.00%We do not currently collect VAT from Yemen
Lithuania21.00%We do not currently collect VAT from LithuaniaZambia16.00%We do not currently collect VAT from Zambia
Luxembourg17.00%We do not currently collect VAT from LuxembourgZimbabwe14.50%We do not currently collect VAT from Zimbabwe

1099-K Form and Tax Compliance

Any user with $600 or more worth of sales in a calendar year is required to fill out a 1099-K form. This necessitates providing New England Connect LLC with their Employer ID or Social Security Number, as required by law for tax and reporting purposes. Any funds over $600 will not be paid out unless the 1099-K form is completed. For more information on this process, please visit the IRS website or consult your tax advisor.

Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to this Tax Policy.

The post The NE6 Platform Tax Policy appeared first on New England Connect Knowledge Base.

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The NE6 Platform Newsletter Subscription and Disclaimer https://support.newenglandconnect.com/kb/the-ne6-platform-newsletter-subscription-disclaimer/ https://support.newenglandconnect.com/kb/the-ne6-platform-newsletter-subscription-disclaimer/#respond Thu, 25 Jul 2024 17:05:25 +0000 https://support.newenglandconnect.com/?post_type=kb&p=466 New England Connect USA’s Newsletter Subscription & Disclaimer Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 […]

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New England Connect USA’s Newsletter Subscription & Disclaimer

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

Definitions

  • Newsletter: A regularly distributed publication sent via email to subscribers, containing news, updates, promotions, and other relevant information from New England Connect LLC.
  • Subscriber: An individual or entity that has provided an email address and consented to receive the newsletter from New England Connect LLC.
  • Personal Information: Information that can be used to identify a subscriber, such as an email address, name, or any other contact details.

Subscription

If you choose to provide us with your email address or any other personally identifiable information, we will use it solely to send you our newsletter or respond to your queries. By subscribing to our newsletter, you agree to receive regular updates, promotional content, and other relevant information from New England Connect LLC.

To unsubscribe from the newsletter, you can follow the unsubscribe link provided in each email or contact us directly. Upon unsubscribing, you will stop receiving newsletters from us.

Copyright

New England Connect LLC reserves all copyrights on the text and images in the newsletter. The content of the newsletter may not be copied, distributed, or used without prior written permission from New England Connect LLC. If permission is granted, the following conditions apply:

  • The source of the copied material must be credited to New England Connect LLC.
  • This copyright notice must appear on all copies and forms of distribution.

Email Communication

You may choose to communicate with us via email. However, please be aware that the security of internet email is unreliable. By sending confidential or sensitive information through unencrypted email, you accept the risks of such communication and the potential breach of confidentiality or privacy over the internet.

No Warranty

The information contained in the newsletter is provided by New England Connect LLC as a service and promotion to its subscribers. It does not constitute legal or professional advice. While we strive to provide accurate and current information, we do not guarantee the results obtained from the use of this information. The information is provided “as is,” without any warranties, express or implied, including but not limited to warranties of performance, merchantability, or fitness for a particular purpose.

No Liability

New England Connect LLC is not liable for any damages, costs, or losses, including but not limited to direct, indirect, consequential, incidental, or other damages, arising from the use of the information contained in the newsletters.

Data Security

We take the security of your personal information seriously. New England Connect LLC employs industry-standard security measures, including encryption and secure servers, to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We regularly review our security practices to ensure the integrity and confidentiality of your personal information.

Changes

We reserve the right to make changes to this policy at any time without prior notice. Any changes will be reflected in an updated policy posted on our website or included in our newsletters. We make no commitment to update the information contained in this newsletter.

By subscribing to our newsletter, you agree to the terms outlined in this policy. If you have any questions or concerns, please contact us at support@newenglandconnect.com.

Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to this Newsletter Subscription and Disclaimer.

The post The NE6 Platform Newsletter Subscription and Disclaimer appeared first on New England Connect Knowledge Base.

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The NE6 Platform Scammers Invoice Policy https://support.newenglandconnect.com/kb/the-ne6-platform-scammers-invoice-policy/ https://support.newenglandconnect.com/kb/the-ne6-platform-scammers-invoice-policy/#respond Thu, 25 Jul 2024 17:01:25 +0000 https://support.newenglandconnect.com/?post_type=kb&p=464 New England Connect USA’s Scammers Invoice Policy Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” […]

The post The NE6 Platform Scammers Invoice Policy appeared first on New England Connect Knowledge Base.

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New England Connect USA’s Scammers Invoice Policy

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

Preface

Hello and welcome to the NE6 Platform! Imagine you’re at a lively New England festival, surrounded by the best clam chowder, maple syrup candies, and apple cider donuts you’ve ever tasted. That’s the vibe we’re going for here – a vibrant, safe, and exciting marketplace where everyone can enjoy the best of what New England has to offer.

But let’s face it, the internet can be a bit like a haunted house sometimes, full of crypto scams, elder fraud, and AI trickery lurking in the shadows. Unlike other platforms, we take this incredibly seriously. We’re here to set a new standard, drawing a hard line with our zero-tolerance policy. If you’re here with malicious intent, consider yourself warned – we’re not just booting you out, we’re coming for your lobster rolls too (metaphorically speaking, of course).

Our goal? To make sure every transaction on our platform is as delightful as a sunny day in Vermont. We’re here to keep you safe, hold wrongdoers accountable, and make this community the best it can be. So, grab some fish and chips, kick back, and enjoy the NE6 experience. We’ve got your back, and we mean business. Now, let’s dive into the details of our Scammers Invoice Policy and show you how we keep things safe and sound!

Introduction

The NE6 Scammers Invoice Policy (“Policy”) elaborates on the provisions outlined in the End User License Agreement (“EULA”) under the sections “Prohibition of Scams” and “Chargebacks and Refunds.” This Policy provides detailed procedures and strict measures New England Connect LLC (“Company,” “we,” “us,” “our”) will enforce against any user (“User,” “you,” “your”) found engaging in scams, fraudulent activities, or deceitful practices on our platform.

Purpose

The primary objective of this Policy is to maintain the integrity and trustworthiness of the New England Connect LLC platform. By clearly defining the consequences for engaging in fraudulent activities, we aim to protect our users and provide a secure environment for all transactions. This Policy ensures that users are aware of the serious repercussions of scams and the strict measures we will take to address and resolve such issues.

Definitions

  • Scam: Any deceitful practice aimed at defrauding others, including financial fraud, identity theft, false advertising, and fraudulent sales.
  • Scammer: A user who engages in scams or fraudulent activities on the platform.
  • Malicious Intent: Any deliberate action intended to harm or deceive other users or the platform.
  • User Types: Includes all users of the platform, such as vendors, booking listers, establishment listers, event listers, ticket listers, advertisers, buyers, customers, clients, contributors, delivery agents, managers, staff, and any other users.
  • NE6 Wallets: The NE6 Directory Wallet and NE6 Vendor Marketplace Wallet used for transactions on the platform.
  • Forfeiture of Funds: The loss of all funds in a user’s NE6 Wallets upon termination for engaging in scams or fraudulent activities.
  • Chargebacks: A process where a transaction is reversed, returning the funds to the buyer, typically due to disputes over fraudulent activity.
  • Refunds: The return of funds to a buyer for returned products or services not delivered as promised.
  • 1099-K Form: A tax form required by the IRS for reporting payments received by a user exceeding $600 in a calendar year.
  • Payer: The entity (such as a credit card company, bank, or payment processor) that approves or denies a chargeback request.

Prohibition of Scams

New England Connect LLC maintains a zero-tolerance policy towards any form of scams, fraudulent activities, or malicious intent. Any user found to be engaging in such activities will face immediate and severe consequences, including but not limited to termination, blocking, and banning from the platform.

Fund Forfeiture

All funds in both of the user’s NE6 Wallets will be forfeited immediately upon discovery of their involvement in scams or fraudulent activities. This forfeiture applies to funds in both the NE6 Directory Wallet and the NE6 Vendor Marketplace Wallet, regardless of the amount or origin of the funds.

Legal Actions

New England Connect LLC reserves the right to take legal action against scammers, which may include:

  • Charging the scammer for any incurred losses, including hardships experienced by scammed users.
  • Pursuing civil litigation to recover damages and legal fees.
  • Reporting the scammer to law enforcement authorities for potential criminal charges.

Jurisdiction and Legal Compliance

By registering an account or utilizing the services on our platform, you agree that any and all legal disputes, claims, or actions arising out of or related to fraudulent activities or scams will be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles.

Retention of Funds for Fraudulent Activities

In accordance with the Massachusetts Consumer Protection Act (M.G.L. c. 93A), the Massachusetts General Laws Chapter 266, Section 30 (Larceny), and the Massachusetts General Laws Chapter 93H (Data Breach Notification Law), New England Connect LLC reserves the right to retain any and all funds present in a user’s NE6 Wallet upon the discovery of fraudulent activities or scams. This retention is a measure to mitigate damages and is aligned with our commitment to maintaining a safe and trustworthy marketplace.

User Agreement and Forfeiture Clause

Agreement Upon Signup

By signing up and using the NE6 Platform, users automatically agree to the forfeiture policy. This means that any user terminated for fraud or malicious activities will lose all funds in their NE6 Wallets.

14-Day Hold Period

To ensure security, all sales on the NE6 Platform remain in users’ wallets for a minimum of 14 days after a transaction has been deposited. Withdrawal requests require approval unless the user is a verified seller.

Detailed Chargeback Process for Scammed Victims

  1. Initiation: To file a chargeback request, contact our support team via a support ticket when your logged into your main NE6 account (Create Support Ticket Here) or email support at support@newenglandconnect.com within 60 days of the transaction.
  2. Review: Initial review by New England Connect LLC within 10 business days.
  3. Notification: Notify the involved parties (buyer, seller) within 4 business days of review.
  4. Investigation: Conduct an investigation, which may include requesting additional documentation from the user, within 20 business days.
  5. Resolution: Complete the investigation and notify the user of the decision within 40 business days.
  6. Refund/Invoice Issuance: Process the refund or issue an invoice to the scammer if funds are not recoverable, within 10 business days of resolution.

Responsibility for Legal Fees

Scammer’s Liability

Scammers will be held responsible for all legal fees related to any actions taken by New England Connect LLC or scammed users. This includes but is not limited to:

  • Attorney fees
  • Court costs
  • Investigation fees
  • Additional administrative fees

Invoice Policy for Scammers, Fraudsters, and Malicious Intenters

Invoice Issuance

If funds are not recovered from the scammer’s NE6 Wallets, New England Connect LLC will issue an invoice for the owed funds. The scammer is legally bound to pay this invoice upon registration on the platform. The invoice will be due immediately upon issuance.

Grace Period and Interest

New England Connect LLC provides a grace period of no more than 60 days from the date of invoice issuance for scammers to make full payment. During this period, no interest or additional fees will be charged if the invoice is paid in full.

Interest Rates and Fees

  • Interest: A daily compounded interest rate of 0.2630136986301% (or the maximum rate allowed by law) will accrue monthly at 8% if the invoice is not paid within 60 days.
  • Late Fees: On the 61st day, all accrued interest and a $50 late fee will be added to the principal balance. This late fee will continue monthly until the invoice is paid.

Payment Plans

Scammers unable to pay the invoice in full immediately may set up a payment plan with New England Connect LLC. However:

  • Interest will continue to accrue until the invoice is fully paid.
  • A minimum payment of 5% of the total principal, plus the outstanding interest, is required monthly to avoid the $50 late fee.

Debt Collection

In accordance with platform regulations, vendors and sellers must provide their Employer Identification Number (EIN) or Social Security Number (SSN) to receive payouts to PayPal (or bank transfer/mailed check) from their NE6 Wallets. This requirement ensures that all scammers have provided identifiable information prior to any payouts.

All vendors and sellers explicitly agree to this Scammers Invoice Policy upon registration, acceptance, and posting a sellable listing on the platform. Due to the identifiable information on record, New England Connect LLC will pursue rigorous debt collection efforts against scammers.

If the invoice remains unpaid after 365 calendar days, New England Connect LLC reserves the right to sell the debt to a collection agency. The scammer will then be responsible for any additional fees or legal actions taken by the collection agency.

Tax Compliance

Any user with $600 or more worth of sales in a calendar year is required by law to submit a 1099-K form. This will necessitate providing New England Connect LLC with their Employer ID or Social Security Number. Failure to comply will result in withholding of funds exceeding $600 until the 1099-K form is completed.

User Obligations Summary

  • Prohibited Activities: No engagement in scams.
  • Forfeiture: All funds in NE6 Wallets forfeited upon scamming.
  • Legal Fees: Responsible for all related legal fees.
  • Chargebacks/Refunds: Subject to automatic chargebacks and refunds.
  • Debt Payment: Immediate payment of invoices for owed funds.
  • Interest/Late Fees: Daily compounded interest and monthly late fees after 60 days of non-payment.
  • Tax Compliance: Submit 1099-K form for sales over $600/year.
  • Parental Supervision: Users under 18 must have guardian permission and supervision. The platform holds no legal responsibility for underage use of services.

Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to this Policy.

State-Specific Regulations

Massachusetts:

  • Consumer Protection Act (M.G.L. c. 93A): Prohibits unfair or deceptive acts or practices in trade or commerce. Violators may face civil penalties, including triple damages and attorney’s fees.
  • Larceny (Chapter 266, Section 30): Criminalizes theft and fraud, making scammers subject to criminal prosecution.
  • Data Breach Notification Law (Chapter 93H): Mandates notification requirements in the event of a data breach.

Rhode Island:

  • Deceptive Trade Practices Act: Prohibits unfair or deceptive acts in commerce and allows for civil penalties.
  • Identity Theft Protection Act: Requires businesses to implement and maintain reasonable security procedures and mandates notification in case of data breaches.

Vermont:

  • Consumer Protection Act: Prohibits unfair or deceptive acts in commerce and provides for civil remedies.
  • Security Breach Notice Act: Mandates notification requirements in the event of a data breach involving personal information.

New Hampshire:

  • Consumer Protection Act: Prohibits unfair or deceptive acts in trade and commerce, with civil penalties for violators.
  • Data Breach Law: Requires businesses to notify affected individuals in the event of a data breach involving personal information.

Connecticut:

  • Unfair Trade Practices Act (CUTPA): Prohibits deceptive practices in commerce and allows for civil action against violators.
  • Data Privacy Act: Ensures the protection of consumer data in online transactions, requiring businesses to follow strict data security practices.

Maine:

  • Unfair Trade Practices Act: Provides remedies for consumers affected by unfair trade practices.
  • Data Protection Act: Imposes requirements on businesses to protect consumer data and mandates notification in the event of data breaches.

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The NE6 Platform Medical Disclaimer  https://support.newenglandconnect.com/kb/the-ne6-platform-medical-disclaimer/ https://support.newenglandconnect.com/kb/the-ne6-platform-medical-disclaimer/#respond Thu, 25 Jul 2024 16:54:24 +0000 https://support.newenglandconnect.com/?post_type=kb&p=462 New England Connect USA’s Medical Disclaimer  Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This […]

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New England Connect USA’s Medical Disclaimer 

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

Purpose of Disclaimer

By providing this disclaimer, New England Connect LLC aims to ensure that users understand the limitations of the medical information available on The NE6 Platform and the importance of consulting professional healthcare providers for medical advice. This policy helps protect users and the company from potential misunderstandings and liabilities related to the use of medical information found on our websites.

No Advice

The NE6 Platform may contain general information about medical conditions and treatments. Any information provided is not advice and should not be treated as such. The content on these websites is intended solely for informational purposes and should not be used as a substitute for professional medical advice, diagnosis, or treatment.

No Warranties

Any medical information on The NE6 Platform is provided without any representations or warranties, express or implied. The NE6 Platform makes no representations or warranties in relation to the medical information on these websites. Without prejudice to the generality of the foregoing, The NE6 Platform does not warrant that:

  • Any medical information on The NE6 Platform will be constantly available, or available at all.
  • Any medical information on The NE6 Platform is complete, true, accurate, up-to-date, or non-misleading.

Professional Assistance

You must not rely on the information on The NE6 Platform as an alternative to medical advice from your doctor or other professional healthcare providers. If you have any specific questions about any medical matter, you should consult your doctor or other professional healthcare provider. If you think you may be suffering from any medical condition, you should seek immediate medical attention. You should never delay seeking medical advice, disregard medical advice, or discontinue medical treatment because of information on The NE6 Platform.

Limiting Our Liability

You agree not to hold us liable for any damages arising from or relating to your reliance on any of the medical information provided on The NE6 Platform. Additionally, you agree not to repeat the medical information that you read on The NE6 Platform to a third party, as that third party may not have read this disclaimer and understood the caveats involved in receiving the information.

If you repeat the medical information that you read on The NE6 Platform to a third party, whether through writing, electronically, or orally, you agree that you will indemnify us and defend us against any claims for damages by that or any other third party who received its information as a result of your actions, either in whole or in part. In other words, if the third party you told the information to repeat it to another third party, you must indemnify us and defend us against claims made by either of those third parties. This means you will be responsible for any and all legal costs that arise from telling that third party.

Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to this Medical Disclaimer.

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The NE6 Platform Linking Policy https://support.newenglandconnect.com/kb/the-ne6-platform-linking-policy/ https://support.newenglandconnect.com/kb/the-ne6-platform-linking-policy/#respond Thu, 25 Jul 2024 16:46:08 +0000 https://support.newenglandconnect.com/?post_type=kb&p=460 New England Connect LLC’s Linking Policy Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This […]

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New England Connect LLC’s Linking Policy

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

Agreement to Our Linking Policy

We are New England Connect LLC, doing business as NEConnect, New England Connect, NE6, and NECUS (“Company,” “we,” “us,” “our”), a company registered in Massachusetts, United States at 82 Wendell Ave, Suite 100, Pittsfield, MA 01201.

This Linking Policy (“Policy”) applies to The NE6 Platform and all links to and from these sites.

By using The NE6 Platform, you agree to be bound by the terms of this Policy. If you do not agree with these terms, you are expressly prohibited from using The NE6 Platform, and you must discontinue use immediately.

You can contact us by email at support@newenglandconnect.com or by mail to 82 Wendell Ave, Suite 100, Pittsfield, MA 01201, United States.

Status of Linking Policy

The NE6 Platform welcomes links to this website made in accordance with the terms of this linking policy. By using The NE6 Platform you agree to be bound by the terms and conditions of this linking policy.

Links to The NE6 Platform

Links pointing to The NE6 Platform should not be misleading. Appropriate link text should always be used.

From time to time, we may update the URL structure of our website, and unless we agree in writing otherwise, you are responsible for updating said links. You must not use our logo to link to this website (or otherwise) without our express written permission. You must not frame the content of this website or use any similar technology in relation to the content of this website.

Links from The NE6 Platform

This website includes links to other websites owned and operated by third parties. These links are not endorsements or recommendations.

The NE6 Platform has no control over the contents of third-party websites, and The NE6 Platform accepts no responsibility for them or for any loss or damage that may arise from your use of them.

Removal of Links

You agree that, should we request the deletion of a link to The NE6 Platform that is within your control, you will delete the link promptly.

If you would like us to remove a link to your website that is included on The NE6 Platform, please contact us using the contact details below. Note that unless you have a legal right to demand removal, such removal will be at our discretion.

Changes to this Linking Policy

We may amend this linking policy at any time by publishing a new version on this website.

Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to this Linking Policy.

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The NE6 Platform General Disclaimer https://support.newenglandconnect.com/kb/general-disclaimer/ https://support.newenglandconnect.com/kb/general-disclaimer/#respond Thu, 25 Jul 2024 15:48:54 +0000 https://support.newenglandconnect.com/?post_type=kb&p=440 New England Connect LLC’s General Disclaimer Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This […]

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New England Connect LLC’s General Disclaimer

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

Agreement to Our General Disclaimer

We are New England Connect LLC, doing business as NEConnect, New England Connect, NE6, and NECUS (“Company,” “we,” “us,” “our”), a company registered in Massachusetts, United States at 82 Wendell Ave, Suite 100, Pittsfield, MA 01201.

This General Disclaimer (“Disclaimer”) applies to The NE6 Platform and all information, products, services, and related graphics contained on the Site.

By using The NE6 Platform, you agree to the terms of this Disclaimer. If you do not agree with these terms, you are expressly prohibited from using The NE6 Platform, and you must discontinue use immediately.

You can contact us by email at support@newenglandconnect.com or by mail to 82 Wendell Ave, Suite 100, Pittsfield, MA 01201, United States.

General Information Purposes

The information contained on The NE6 Platform is for general information purposes only. The information is provided by The NE6 Platform, and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to The NE6 Platform or the information, products, services, or related graphics contained on The NE6 Platform for any purpose.

Accuracy and Reliability

Any reliance you place on such information is therefore strictly at your own risk. While we strive to ensure the accuracy and reliability of the information on The NE6 Platform, we do not guarantee it and accept no liability for any errors or omissions in the content.

Limitation of Liability

In no event will we be liable for any loss or damage including, without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of The NE6 Platform.

Links to Other Websites

Through The NE6 Platform you are able to link to other websites which are not under the control of The NE6 Platform. We have no control over the nature, content, and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Availability and Technical Issues

Every effort is made to keep The NE6 Platform up and running smoothly. However, The NE6 Platform takes no responsibility for, and will not be liable for, The NE6 Platform being temporarily unavailable due to technical issues beyond our control.

Contact Us

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to this General Disclaimer.

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The NE6 Platform End User License Agreement https://support.newenglandconnect.com/kb/new-england-connect-llcs-end-user-license-agreement/ https://support.newenglandconnect.com/kb/new-england-connect-llcs-end-user-license-agreement/#respond Thu, 25 Jul 2024 02:07:28 +0000 https://support.newenglandconnect.com/?post_type=kb&p=418 New England Connect USA’s End User License Agreement Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 […]

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New England Connect USA’s End User License Agreement

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

By clicking the “I Agree” button at signup, you consent to be bound by the terms and conditions outlined in this End User License Agreement (the “Agreement”). If you do not agree with the terms and conditions of this Agreement, do not click the “I Agree” button and do not download or use the Application.

Definitions

  • Application: The software program provided by New England Connect LLC to be used on mobile devices, desktops, or any other compatible devices.
  • Agreement: This End User License Agreement, which sets forth the terms and conditions for using the Application.
  • License: The limited, non-exclusive, non-transferable, and revocable right granted to you to use the Application.
  • You: The individual or entity who downloads, installs, or uses the Application.
  • New England Connect LLC: The company providing the Application and holding all rights to modify or terminate this Agreement.
  • Content: All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, artwork, and computer code, including but not limited to the design, structure, selection, coordination, expression, and arrangement of such content.
  • User: Any person who accesses or uses the Application.
  • Buyer: A user who purchases products or services via the Application.
  • Seller: A user or entity who lists products or services for sale via the Application.
  • Vendor: A user or entity who offers products or services for sale, including digital and physical items, through the Application.
  • Advertiser: A user or entity who promotes products, services, or events through advertisements on the Application.
  • Establishment and Event Lister: A user or entity who lists businesses, events, or other establishments on the Application.
  • Social User: A user who creates and participates in social groups, posts comments, and interacts with other users through the social features of the Application.
  • Personal Data: Information that can be used to identify an individual, either alone or in conjunction with other information.
  • Account: The user profile created to access certain features of the Application.
  • Service: Any functionality provided by the Application.
  • Scam: A deceptive scheme or trick used to cheat someone out of something, especially money.
  • Scammer: A person or entity engaging in fraudulent activities or scams.
  • Scammed: The state of being deceived or cheated through fraudulent activities.
  • Chargebacks: The return of funds to the payer of a transaction, typically initiated by the payer’s bank or credit card issuer.
  • Refunds: The return of money to a payer after a transaction has been completed.
  • Forfeiture of Funds: The loss of funds in both of the user’s NE6 Wallets as a consequence of engaging in prohibited activities or violating the Agreement.

License

New England Connect LLC grants you a limited, non-exclusive, non-transferable, and revocable license to download, install, and utilize the Application solely for personal, non-commercial purposes, in strict compliance with the provisions of this Agreement.

User Responsibilities

As a user of the Application, you agree to:

  • Compliance: Ensure that your use of the Application complies with all applicable laws and regulations.
  • Account Security: Maintain the confidentiality of your account information, including your username and password. You are responsible for all activities that occur under your account.
  • Accurate Information: Provide accurate and current personal information for your account.
  • Respect for Others: Use the Application in a manner that does not violate the rights of others, including intellectual property rights.
  • Security Measures: Immediately notify New England Connect LLC of any unauthorized use of your account or any other breach of security.

Prohibited Uses

You agree not to:

  • Disruptive Activities: Use the Application in any manner that could disable, overburden, damage, or impair the Application or interfere with any other party’s use of the Application.
  • Unauthorized Access: Use any robot, spider, or other automatic device, process, or means to access the Application for any purpose, including monitoring or copying any of the material on the Application.
  • Malicious Activities: Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Security Breach: Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Application, the server on which the Application is stored, or any server, computer, or database connected to the Application.
  • Reverse Engineering: Reverse engineer, decompile, or disassemble any part of the Application.
  • Modification of Notices: Remove, alter, or obscure any copyright, trademark, or other proprietary rights notices from copies of materials from the Application.

Buyer Responsibilities

As a buyer, you agree to:

  • Accurate Information: Provide accurate and up-to-date personal information for the purpose of processing transactions.
  • Review Terms: Carefully read and understand the terms and conditions of the products or services before making a purchase.
  • Adhere to Policies: Follow the seller’s return and refund policies if you wish to return a product or request a refund.
  • Communication: Use the Application’s messaging feature to communicate with sellers regarding any issues or concerns.

Seller and Vendor Responsibilities

As a seller or vendor, you agree to:

  • Accurate Listings: Provide accurate descriptions, prices, and images of the products or services you offer.
  • Availability: Ensure that the products or services listed are available and in stock.
  • Transaction Handling: Process transactions, refunds, and returns promptly and in accordance with the stated policies.
  • Prompt Communication: Respond to buyer inquiries and resolve any issues in a timely manner.
  • Advertising Compliance: Ensure that all advertisements comply with applicable laws and platform guidelines.

Advertiser Responsibilities

As an advertiser, you agree to:

  • Legal Compliance: Ensure that all advertisements comply with applicable laws and regulations.
  • Truthful Advertising: Create advertisements that accurately represent the products or services being promoted.
  • Content Guidelines: Submit advertisements for review to ensure they meet the content standards set by the platform.
  • Transparency: Clearly disclose sponsored content and affiliate relationships in advertisements.

Establishment and Event Lister Responsibilities

As an establishment and event lister, you agree to:

  • Accurate Information: Provide up-to-date and accurate information about the listed establishment or event.
  • Legal Compliance: Ensure that all necessary permits and licenses are obtained for events and establishments.
  • Prompt Responses: Respond promptly to inquiries from users regarding the listed establishment or event.
  • Update Listings: Update listings as necessary to reflect any changes or cancellations.

Social User Responsibilities

As a social user, you agree to:

  • Respectful Interaction: Create and participate in groups, post comments, and interact with other users in a respectful and lawful manner.
  • Appropriate Content: Avoid posting content that is offensive, defamatory, or violates any laws or the rights of others.
  • Report Misconduct: Report any inappropriate content or behavior to New England Connect LLC for review and action.
  • Follow Community Guidelines: Adhere to the community guidelines set forth by New England Connect LLC.

Prohibition of Scams

New England Connect LLC strictly prohibits any form of scam, including but not limited to advertising, crypto, financial, identity, or other fraudulent scams. Any user found to be running a scam or part of a scam will be immediately terminated, blocked, and banned from the platform. All funds in both the user’s NE6 Wallets will be forfeited. The NE6 Wallets are divided into NE6 Directory Wallet for transactions on New England Connect and NE6 Vendor Marketplace Wallet for transactions on New England Connect Marketplace.

New England Connect LLC reserves the right to charge the scammer for any incurred losses, including hardship. Any user found to be part of a scam will be responsible for all legal fees related to any legal action taken by New England Connect LLC or any users scammed by the scammer on our platform. Refer to our Scam Invoice Policy for more details on the consequences and processes related to scams.

Chargebacks and Refunds

  • Chargebacks: New England Connect LLC reserves the right to perform automatic chargebacks and refunds to users who have been scammed. This applies to all transactions processed through PayPal and Stripe. Given these charges are processed through New England Connect LLC’s merchant and payment processors, if funds are not recovered from the terminated user’s NE6 Wallets, New England Connect LLC will issue an invoice for the owed funds and bill the terminated user.
  • Invoice Payment: The terminated user is obligated to pay the invoice immediately upon issue. As an undeserved courtesy, New England Connect LLC will allow a grace period of no more than 60 days from the date of invoice issuance to make full payment. Users can choose to set up a payment plan with New England Connect LLC if they cannot pay the invoice in full immediately.
  • Interest and Fees: Interest at a daily compounded rate of 0.2630136986301% will accrue monthly at 8% (or the maximum rate allowed by law) if the invoice isaccrued and paid within 60 days. On the 61st day, all accrued interest and a $50 late fee will be added to the principal balance. The late fee will continue monthly until the invoice is paid. If a good faith effort is made to pay a minimum of 5% monthly on the total principal, no $50 late fee will be charged, but interest will continue to accrue. If an invoice remains unpaid after 365 calendar days, New England Connect LLC reserves the right to sell the debt to a collection agency.

Tax Compliance

Any user with $600 or more worth of sales in a calendar year is required to fill out a 1099-K form. This necessitates providing New England Connect LLC with their Employer ID or Social Security Number, as required by law for tax and reporting purposes. Any funds over $600 will not be paid out unless the 1099-K form is completed.

Modifications to Application

New England Connect LLC reserves the right to modify, suspend, or discontinue, either temporarily or permanently, the Application or any service associated with it. Such actions may be taken with or without prior notice and without liability to you.

Terms and Termination

This Agreement will remain in effect until terminated by either you or New England Connect LLC. New England Connect LLC, at its sole discretion, reserves the right to suspend or terminate this Agreement at any time, with or without prior notice, if you fail to comply with any of its provisions.

You may terminate this Agreement by uninstalling the Application and deleting all copies from your devices. Upon termination, you must discontinue all usage of the Application and delete all copies from your devices.

Severability

If any provision of this Agreement is found to be unenforceable or invalid, such provision will be modified and interpreted to the fullest extent possible under applicable law to achieve the objectives of that provision. The remaining provisions shall continue in full force and effect.

Amendments to This Agreement

New England Connect LLC retains the exclusive right to modify or replace this Agreement at any time, at its sole discretion. In cases of significant revisions, we will provide notice of before the new terms take effect. What constitutes a significant change will be determined at our sole discretion.

Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to this End User License Agreement.

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NE6 Johnny Terms of Use Policy https://support.newenglandconnect.com/kb/ne6-johnny-terms-of-use-policy/ https://support.newenglandconnect.com/kb/ne6-johnny-terms-of-use-policy/#respond Sun, 04 Aug 2024 02:32:09 +0000 https://support.newenglandconnect.com/?post_type=kb&p=620 NE6 Johnny Terms of Use Policy Complimentary Service Statement NE6 Johnny is a complimentary service offered by New England Connect LLC (NE6). While I am designed to enhance and support the NE6 Platform, I am not tied down to NE6. I am meant to be utilized as a versatile companion product that can assist you […]

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NE6 Johnny Terms of Use Policy

Complimentary Service Statement

NE6 Johnny is a complimentary service offered by New England Connect LLC (NE6). While I am designed to enhance and support the NE6 Platform, I am not tied down to NE6. I am meant to be utilized as a versatile companion product that can assist you not only within the NE6 ecosystem but also across other platforms and in various aspects of your daily life. Whether you’re seeking business advice, marketing strategies, customer service tips, or general guidance, I am here to provide support and add value wherever you need it.

Introduction

Welcome to NE6 Johnny, your friendly AI assistant from New England Connect LLC (NE6). By using NE6 Johnny, you agree to abide by the following Terms of Use. These terms are designed to ensure a safe, productive, and enjoyable experience for all users. Please read these terms carefully.

Acceptance of Terms

By accessing or using NE6 Johnny, you agree to these Terms of Use, our Privacy Policy, and all NE6 Platform Legal Terms and Policies found on the NE6 Support Knowledge Base. Additionally, by utilizing NE6 Johnny, you agree to all ChatGPT Legal Terms and Policies. If you do not agree with these terms, please do not use NE6 Johnny.

Definitions

  • NE6 Johnny: The AI-powered virtual assistant developed by New England Connect LLC.
  • User: Any individual or entity using NE6 Johnny.
  • Service: The functionalities and information provided by NE6 Johnny.
  • Content: All information, text, graphics, and other material provided by NE6 Johnny.
  • ChatGPT: The platform through which NE6 Johnny is accessed.
  • Free Plan: The basic usage plan for NE6 Johnny on ChatGPT, with monthly limitations.
  • Plus Plan: A paid subscription plan for ChatGPT users, offering higher usage limits for NE6 Johnny.
  • Personal Information: Any information that can be used to identify a user.

Description of Service

NE6 Johnny is designed to provide information, advice, and support in various areas including business, marketing, customer service, and more. NE6 Johnny is available for free on ChatGPT, with additional capabilities available through a ChatGPT Plus plan. Start chatting with NE6 Johnny here: NE6 Johnny on ChatGPT.

User Responsibilities

  • Lawful Use: You agree to use NE6 Johnny only for lawful purposes. You must not use NE6 Johnny in any way that breaches any applicable local, national, or international law or regulation.
  • Personal Use: NE6 Johnny is intended for personal and business advice purposes. Commercial use beyond the scope of business advice and marketing strategies must be approved by NE6.
  • Accuracy of Information: While NE6 Johnny strives to provide accurate and up-to-date information, it is your responsibility to verify the information provided before relying on it.
  • Prohibited Activities: You agree not to engage in activities such as:
    • Distributing harmful software or viruses
    • Harassing, threatening, or defaming others
    • Engaging in fraudulent or deceptive practices
    • Violating intellectual property rights
  • User Account Responsibilities: Users must adhere to the security policies of their ChatGPT accounts and ensure their accounts are secure. Users are responsible for all activities conducted under their accounts.
  • Age Restrictions: Users must be at least 18 years old to use NE6 Johnny. If you are under 18, you may only use NE6 Johnny with the involvement of a parent or guardian, unless otherwise prohibited by law in your territory.

Usage Limits

Usage limits for NE6 Johnny are based on the user’s ChatGPT account type. Free accounts have monthly limitations, while Plus and higher-paid plans offer significantly larger limits. For more information and to use NE6 Johnny on ChatGPT, visit: NE6 Johnny on ChatGPT.

Disclaimers

  • No Professional Advice: NE6 Johnny provides general information and advice. It is not a substitute for professional advice. Always seek the advice of qualified professionals with any questions you may have regarding a specific issue.
  • Accuracy and Reliability: While NE6 Johnny aims to provide reliable information, NE6 makes no warranties or representations regarding the accuracy, completeness, or reliability of any information provided. Use of NE6 Johnny is at your own risk.
  • Third-Party Links: NE6 Johnny may contain links to third-party websites or services that are not owned or controlled by NE6. NE6 has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Security and Privacy

  • Data Protection: Your privacy is important to us. Please review our Privacy Policy and all other relevant policies on the NE6 Support Knowledge Base to understand how we collect, use, and protect your personal information.
  • User Security: While NE6 Johnny takes reasonable measures to protect user data, we cannot guarantee the absolute security of your information. Use NE6 Johnny at your own risk.
  • User Conduct: Users must not engage in any activity that could harm or interfere with the functioning of NE6 Johnny, including the introduction of viruses or harmful code.

Limitation of Liability

To the fullest extent permitted by law, NE6 and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use NE6 Johnny.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from NE6 Johnny.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through NE6 Johnny by any third party.
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through NE6 Johnny.

Intellectual Property

All content provided by NE6 Johnny, including text, graphics, logos, and software, is the property of NE6 or its licensors and is protected by copyright, trademark, and other intellectual property laws. You agree not to copy, distribute, modify, or create derivative works from any content without explicit permission.

Indemnification

You agree to indemnify and hold harmless NE6 and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of NE6 Johnny, your violation of these terms, or your infringement of any intellectual property or other rights of any person or entity.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Changes to Terms

NE6 reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting. Your continued use of NE6 Johnny after any changes constitutes your acceptance of the new terms.

Termination

NE6 may terminate or suspend access to NE6 Johnny immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms of Use.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the state of Massachusetts, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located within Massachusetts to resolve any legal matter arising from these terms.

Contact Information

If you have any questions about these Terms of Use, please create a support ticket at https://newenglandconnect.com/submit-ticket/ or contact us through email at support@newenglandconnect.com.

By using NE6 Johnny, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as all NE6 Platform Legal Terms and Policies found on the NE6 Support Knowledge Base, and all ChatGPT Legal Terms and Policies. Thank you for using NE6 Johnny, your digital buddy from New England!

Feedback and Improvement

Your feedback is crucial in shaping the future of NE6 Johnny. Please help us improve by filling out our new feedback survey: NE6 Johnny Feedback Survey.

Start Chatting

Ready to get started? Start chatting with NE6 Johnny today: NE6 Johnny on ChatGPT. Let’s get this show on the road!

The post NE6 Johnny Terms of Use Policy appeared first on New England Connect Knowledge Base.

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