data protection Archives - New England Connect Knowledge Base https://support.newenglandconnect.com/kbtag/data-protection/ Copyright © 2019 - 2024 | All Rights Reserved. New England Connect LLC Tue, 24 Sep 2024 23:11:07 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.1 https://support.newenglandconnect.com/wp-content/uploads/2024/04/NECUS_logoicononly_glow512-150x150.png data protection Archives - New England Connect Knowledge Base https://support.newenglandconnect.com/kbtag/data-protection/ 32 32 NE6 Johnny Terms of Use Policy https://support.newenglandconnect.com/kb/ne6-johnny-terms-of-use-policy/ https://support.newenglandconnect.com/kb/ne6-johnny-terms-of-use-policy/#respond Sun, 04 Aug 2024 02:32:09 +0000 https://support.newenglandconnect.com/?post_type=kb&p=620 NE6 Johnny Terms of Use Policy Complimentary Service Statement NE6 Johnny is a complimentary service offered by New England Connect LLC (NE6). While I am designed to enhance and support the NE6 Platform, I am not tied down to NE6. I am meant to be utilized as a versatile companion product that can assist you […]

The post NE6 Johnny Terms of Use Policy appeared first on New England Connect Knowledge Base.

]]>
NE6 Johnny Terms of Use Policy

Complimentary Service Statement

NE6 Johnny is a complimentary service offered by New England Connect LLC (NE6). While I am designed to enhance and support the NE6 Platform, I am not tied down to NE6. I am meant to be utilized as a versatile companion product that can assist you not only within the NE6 ecosystem but also across other platforms and in various aspects of your daily life. Whether you’re seeking business advice, marketing strategies, customer service tips, or general guidance, I am here to provide support and add value wherever you need it.

Introduction

Welcome to NE6 Johnny, your friendly AI assistant from New England Connect LLC (NE6). By using NE6 Johnny, you agree to abide by the following Terms of Use. These terms are designed to ensure a safe, productive, and enjoyable experience for all users. Please read these terms carefully.

Acceptance of Terms

By accessing or using NE6 Johnny, you agree to these Terms of Use, our Privacy Policy, and all NE6 Platform Legal Terms and Policies found on the NE6 Support Knowledge Base. Additionally, by utilizing NE6 Johnny, you agree to all ChatGPT Legal Terms and Policies. If you do not agree with these terms, please do not use NE6 Johnny.

Definitions

  • NE6 Johnny: The AI-powered virtual assistant developed by New England Connect LLC.
  • User: Any individual or entity using NE6 Johnny.
  • Service: The functionalities and information provided by NE6 Johnny.
  • Content: All information, text, graphics, and other material provided by NE6 Johnny.
  • ChatGPT: The platform through which NE6 Johnny is accessed.
  • Free Plan: The basic usage plan for NE6 Johnny on ChatGPT, with monthly limitations.
  • Plus Plan: A paid subscription plan for ChatGPT users, offering higher usage limits for NE6 Johnny.
  • Personal Information: Any information that can be used to identify a user.

Description of Service

NE6 Johnny is designed to provide information, advice, and support in various areas including business, marketing, customer service, and more. NE6 Johnny is available for free on ChatGPT, with additional capabilities available through a ChatGPT Plus plan. Start chatting with NE6 Johnny here: NE6 Johnny on ChatGPT.

User Responsibilities

  • Lawful Use: You agree to use NE6 Johnny only for lawful purposes. You must not use NE6 Johnny in any way that breaches any applicable local, national, or international law or regulation.
  • Personal Use: NE6 Johnny is intended for personal and business advice purposes. Commercial use beyond the scope of business advice and marketing strategies must be approved by NE6.
  • Accuracy of Information: While NE6 Johnny strives to provide accurate and up-to-date information, it is your responsibility to verify the information provided before relying on it.
  • Prohibited Activities: You agree not to engage in activities such as:
    • Distributing harmful software or viruses
    • Harassing, threatening, or defaming others
    • Engaging in fraudulent or deceptive practices
    • Violating intellectual property rights
  • User Account Responsibilities: Users must adhere to the security policies of their ChatGPT accounts and ensure their accounts are secure. Users are responsible for all activities conducted under their accounts.
  • Age Restrictions: Users must be at least 18 years old to use NE6 Johnny. If you are under 18, you may only use NE6 Johnny with the involvement of a parent or guardian, unless otherwise prohibited by law in your territory.

Usage Limits

Usage limits for NE6 Johnny are based on the user’s ChatGPT account type. Free accounts have monthly limitations, while Plus and higher-paid plans offer significantly larger limits. For more information and to use NE6 Johnny on ChatGPT, visit: NE6 Johnny on ChatGPT.

Disclaimers

  • No Professional Advice: NE6 Johnny provides general information and advice. It is not a substitute for professional advice. Always seek the advice of qualified professionals with any questions you may have regarding a specific issue.
  • Accuracy and Reliability: While NE6 Johnny aims to provide reliable information, NE6 makes no warranties or representations regarding the accuracy, completeness, or reliability of any information provided. Use of NE6 Johnny is at your own risk.
  • Third-Party Links: NE6 Johnny may contain links to third-party websites or services that are not owned or controlled by NE6. NE6 has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

Security and Privacy

  • Data Protection: Your privacy is important to us. Please review our Privacy Policy and all other relevant policies on the NE6 Support Knowledge Base to understand how we collect, use, and protect your personal information.
  • User Security: While NE6 Johnny takes reasonable measures to protect user data, we cannot guarantee the absolute security of your information. Use NE6 Johnny at your own risk.
  • User Conduct: Users must not engage in any activity that could harm or interfere with the functioning of NE6 Johnny, including the introduction of viruses or harmful code.

Limitation of Liability

To the fullest extent permitted by law, NE6 and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:

  • Your use or inability to use NE6 Johnny.
  • Any unauthorized access to or use of our servers and/or any personal information stored therein.
  • Any interruption or cessation of transmission to or from NE6 Johnny.
  • Any bugs, viruses, trojan horses, or the like that may be transmitted to or through NE6 Johnny by any third party.
  • Any errors or omissions in any content or for any loss or damage incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available through NE6 Johnny.

Intellectual Property

All content provided by NE6 Johnny, including text, graphics, logos, and software, is the property of NE6 or its licensors and is protected by copyright, trademark, and other intellectual property laws. You agree not to copy, distribute, modify, or create derivative works from any content without explicit permission.

Indemnification

You agree to indemnify and hold harmless NE6 and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of NE6 Johnny, your violation of these terms, or your infringement of any intellectual property or other rights of any person or entity.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

Changes to Terms

NE6 reserves the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting. Your continued use of NE6 Johnny after any changes constitutes your acceptance of the new terms.

Termination

NE6 may terminate or suspend access to NE6 Johnny immediately, without prior notice or liability, for any reason, including without limitation if you breach the Terms of Use.

Governing Law

These Terms of Use are governed by and construed in accordance with the laws of the state of Massachusetts, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located within Massachusetts to resolve any legal matter arising from these terms.

Contact Information

If you have any questions about these Terms of Use, please create a support ticket at https://newenglandconnect.com/submit-ticket/ or contact us through email at support@newenglandconnect.com.

By using NE6 Johnny, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use, as well as all NE6 Platform Legal Terms and Policies found on the NE6 Support Knowledge Base, and all ChatGPT Legal Terms and Policies. Thank you for using NE6 Johnny, your digital buddy from New England!

Feedback and Improvement

Your feedback is crucial in shaping the future of NE6 Johnny. Please help us improve by filling out our new feedback survey: NE6 Johnny Feedback Survey.

Start Chatting

Ready to get started? Start chatting with NE6 Johnny today: NE6 Johnny on ChatGPT. Let’s get this show on the road!

The post NE6 Johnny Terms of Use Policy appeared first on New England Connect Knowledge Base.

]]>
https://support.newenglandconnect.com/kb/ne6-johnny-terms-of-use-policy/feed/ 0
NE6 Platform Verified Establishment Review Policy https://support.newenglandconnect.com/kb/ne6-platform-verified-establishment-review-policy/ https://support.newenglandconnect.com/kb/ne6-platform-verified-establishment-review-policy/#respond Thu, 01 Aug 2024 20:48:25 +0000 https://support.newenglandconnect.com/?post_type=kb&p=615 NE6 Platform Verified Establishment Review Policy Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area. Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This […]

The post NE6 Platform Verified Establishment Review Policy appeared first on New England Connect Knowledge Base.

]]>
NE6 Platform Verified Establishment Review Policy

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

New England Connect LLC refers to the Events and Establishments Social Directory website at https://newenglandconnect.com and its associated platforms, including the Support Knowledge Base at https://support.newenglandconnect.com and Multi-Vendor Marketplace at https://marketplace.newenglandconnect.com.

1. Definitions

  • Establishment: Any registered business operating within New England, USA, that provides products or services.
  • In Good Standing: Refers to establishments that have no outstanding owed funds, no active complaints, and a positive standing with the NE6 platform.
  • Authorized Reviewer: An individual approved by the NE6 Platform to conduct reviews of establishments.
  • Complimentary Service: A product or service provided by the establishment at no cost to the NE6 authorized reviewer for the purpose of obtaining an official review.
  • Verified Review: A comprehensive and structured review conducted by an authorized NE6 reviewer and published on the NE6 platform.
  • Review Request: A formal application submitted by an establishment seeking a verified review from the NE6 Platform, including submitting a support ticket and providing necessary details.
  • Support Ticket: A formal request submitted via the NE6 platform by any user seeking assistance or applying for a review.
  • Establishment Listing: The profile or entry of an establishment on the NE6 platform, detailing the services or products offered.

2. Introduction

Welcome to the NE6 Platform Verified Establishment Review Policy. This document outlines the terms and conditions for establishments seeking an official review from the NE6 Platform. By participating in this program, establishments agree to comply with the following guidelines.

3. Eligibility

To be eligible for the NE6 Platform Verified Establishment Review, establishments must:

  • Be a registered business operating within New England, USA.
  • Offer a product or service that can be reviewed by an NE6 authorized reviewer.
  • Have a registered account in good standing with an establishment listing on the NE6 platform (free or paid).
  • Submit a completed support ticket request via the NE6 platform.

4. Complimentary Service Requirement

Establishments are required to provide a complimentary product or service to the NE6 authorized reviewer. This could include, but is not limited to:

  • A free meal at a restaurant.
  • A complimentary spa service.
  • A free consultation.
  • A free tour of a tourist attraction.
  • A complimentary fitness class.
  • A free sample of a product, such as artisanal goods or crafts.
  • A complimentary hotel stay or B&B overnight.

The complimentary service must be provided at no cost to the reviewer and must be representative of the establishment’s usual offerings. The service must be complete and of the same quality that paying customers receive. Failure to provide the service as described may result in the denial of the review request.

5. Review Process

Once an establishment’s request has been approved, the review process will include:

  1. Authorized Reviewer Experience: An NE6 authorized reviewer will visit the establishment and partake in the complimentary service.
  2. Waiting Period: There may be a waiting period while we process the review request. Reviews are dependent on the availability of authorized reviewers.
  3. Detailed Review: The reviewer will write a comprehensive review of the establishment, covering aspects such as:
    • Service Quality: The quality and consistency of the service provided.
    • Ambiance: The atmosphere and environment of the establishment.
    • Customer Service: The professionalism and friendliness of the staff.
    • Overall Experience: General impressions and specific highlights of the experience.
    • Recommendations: Any suggestions or areas for improvement.

The review will follow a structured format to ensure consistency and thoroughness.

A typical review outline might include:

  • Introduction: Brief overview of the establishment and the service experienced.
  • Service Quality: Detailed assessment of the product or service quality.
  • Ambiance: Description of the environment and atmosphere.
  • Customer Service: Evaluation of the staff’s professionalism and friendliness.
  • Overall Experience: Summary of the visit, including highlights and any unique features.
  • Conclusion: Final thoughts and recommendations for potential customers.

6. Review Publication

  • The detailed review will be published on the NE6 platform.
  • Once a verified review has been submitted, processed, and listed on the NE6 platform, the review is non-removable.
  • If the establishment is not satisfied with the review, they are welcome to submit a new verified review request for a different product or service.
  • Generally, the NE6 Platform will not review the same product or service more than once. However, establishments with multiple products and/or services are welcome to submit as many verified review requests as desired. Each review request requires a no-cost complimentary product or service that has not already been reviewed by NE6.
  • All verified establishment reviews by NE6 are final regardless of satisfaction.

7. Rights and Responsibilities

  • Establishments:
    • Must ensure the reviewer receives the agreed-upon complimentary service without any charge or obligation.
    • May not influence or pressure the reviewer in any manner regarding the content of the review.
    • Agree to comply with all terms and conditions outlined in this policy.
  • The NE6 Platform:
    • Will conduct reviews in a fair, unbiased, and professional manner.
    • Reserves the right to refuse review requests at its discretion.
    • Is not liable for any costs or damages incurred by the establishment in relation to the review process.

8. Confidentiality and Data Protection

  • All information provided by establishments during the review request process will be handled in accordance with the NE6 Platform’s privacy policy.
  • Personal data of reviewers will be kept confidential and used solely for the purposes of the review.
  • Once a review is processed and listed on the NE6 platform, it is generally unalterable. However, establishments are welcome to submit another review request for a different product or service they offer.

9. Dispute Resolution

  • Any disputes arising from the review process should be directed to NE6 support via the support ticketing system.
  • The NE6 Platform will review and address disputes on a case-by-case basis, striving for a fair resolution for all parties involved.
  • Once a review is processed and listed on the NE6 platform, it is generally unalterable. However, the establishment is welcome to submit another review request for a different product or service they offer.

10. Amendments

  • The NE6 Platform reserves the right to amend this policy at any time.
  • Establishments will be notified of any significant changes to the policy.

11. Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

  • Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to: New England Connect LLC Attention: Invoicing PO Box 2045 Framingham, MA 01701, USA
  • Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny.
  • Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal.
  • Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.
  • Registered Business Address: For formal inquiries, you may write to us at: New England Connect LLC 82 Wendell Ave, Suite 100 Pittsfield, MA 01201, USA

By using our website, you acknowledge that you have read, understood, and agreed to the NE6 Platform Legal Policies and Terms.

The post NE6 Platform Verified Establishment Review Policy appeared first on New England Connect Knowledge Base.

]]>
https://support.newenglandconnect.com/kb/ne6-platform-verified-establishment-review-policy/feed/ 0