NEW ENGLAND CONNECT USA’s COOKIE POLICY
Introduction
This Cookie Policy explains how New England Connect LLC (“Company,” “we,” “us,” and “our”) uses cookies and similar technologies to recognize you when you visit our website at https://newenglandconnect.com (“Website”). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases, we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
Definitions and Terms
- Cookies: Small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
- First-party cookies: Cookies set by the website owner (in this case, New England Connect LLC).
- Third-party cookies: Cookies set by parties other than the website owner. They enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).
- Essential cookies: Cookies that are required for technical reasons in order for our Website to operate.
- Performance and functionality cookies: Cookies used to enhance the performance and functionality of our Website but are non-essential to their use.
- Analytics and customization cookies: Cookies that collect information to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
- Web beacons: Tiny graphics files that contain a unique identifier enabling us to recognize when someone has visited our Website or opened an email including them.
- Flash cookies/Local Shared Objects (LSOs): Data files that collect and store information about your use of our services, fraud prevention, and other site operations.
- Cookie Consent Manager: A tool that allows you to select which categories of cookies you accept or reject.
Why We Use Cookies
We use first- and third-party cookies for several reasons:
- Essential Cookies: Some cookies are required for technical reasons for our Website to operate, and we refer to these as “essential” or “strictly necessary” cookies.
- Performance and Functionality: These cookies are used to enhance the performance and functionality of our Website but are non-essential to their use.
- Analytics and Customization: These cookies collect information to help us understand how our Website is being used or how effective our marketing campaigns are, or to help us customize our Website for you.
- Advertising: Third parties serve cookies through our Website for advertising, analytics, and other purposes.
Types of Cookies We Use
The specific types of first- and third-party cookies served through our Website and the purposes they perform are described in the table below. Note that the specific cookies served may vary depending on the specific Online Properties you visit:
Essential website cookies:
| Name | Purpose | Provider | Type | Expires in |
| m | Tracks the user’s session for Stripe | m.stripe.com | server_cookie | 1 year 11 months 29 days |
| gd_recently_viewed | Stores information about recently viewed items | newenglandconnect.com | html_local_storage | persistent |
| _GRECAPTCHA | Stores a value used to verify that the user is not a bot | www.google.com | http_cookie | 5 months 27 days |
| _gd_logged_out_post_author | Keeps track of logged out post authors | newenglandconnect.com | server_cookie | session |
| __stripe_mid | Used for fraud prevention and detection | .newenglandconnect.com | http_cookie | 11 months 30 days |
| rc::f | Used to track and analyze user behavior to distinguish humans from bots or automated software | www.google.com | html_local_storage | persistent |
| __stripe_sid | Used for fraud prevention and detection | .newenglandconnect.com | http_cookie | 29 minutes |
| _grecaptcha | Stores a value used to verify that the user is not a bot | newenglandconnect.com | html_local_storage | persistent |
| rc::a | Used to track and analyze user behavior to distinguish humans from bots or automated software | www.google.com | html_local_storage | persistent |
Performance and functionality cookies:
| Name | Purpose | Provider | Type | Expires in |
| PHPSESSID | General purpose identifier used to maintain user session variables | newenglandconnect.com | server_cookie | session |
Analytics and customization cookies:
| Name | Purpose | Provider | Type | Expires in |
| Priority | Stores priority of items | www.google.com | server_cookie | session |
How Can You Control Cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide you with services.
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
Managing Cookies on Your Browser
As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:
- Chrome: Google Chrome
- Internet Explorer: Microsoft Internet Explorer
- Firefox: Mozilla Firefox
- Safari: Apple Safari
- Edge: Microsoft Edge
- Opera: Opera
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit:
- Digital Advertising Alliance
- Digital Advertising Alliance of Canada
- European Interactive Digital Advertising Alliance
Other Tracking Technologies
Cookies are not the only way to recognize or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognize when someone has visited our Website or opened an email including them. This allows us, for example, to monitor the traffic patterns of users from one page within a website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Flash Cookies and Local Shared Objects
Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our services, fraud prevention, and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia site), how to prevent Flash LSOs from being placed on your computer without your being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
Targeted Advertising
Third parties may serve cookies on your computer or mobile device to serve advertising through our Website. These companies may use information about your visits to this and other websites in order to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites in order to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.
Updates to this Cookie Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
Contact Information
Customer Support
For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:
Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA
Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).
Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).
Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.
Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA
This detailed Cookie Policy ensures compliance with regulations and provides clear information to users about how cookies are used on New England Connect LLC’s website.