New England Connect

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The NE6 Platform Anti Spam Policy

Last modified: September 24, 2024
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New England Connect USA’s Anti Spam Policy

Note: This policy accompanies New England Connect LLC’s Terms and Conditions, Privacy Policy, End User License Agreement, Returns and Refunds Policy, and other policies found in the “Policies” area.

Welcome to the collection of websites operated by New England Connect LLC, referred to collectively as “The NE6 Platform.” This includes:

Agreement to Our Anti Spam Policy

We are New England Connect LLC, doing business as NEConnect, New England Connect, NE6, and NECUS (“Company,” “we,” “us,” “our”), a company registered in Massachusetts, United States at 82 Wendell Ave, Suite 100, Pittsfield, MA 01201.

This Anti Spam Policy describes the measures we take to prevent, detect, and handle spam activities within our services. It is supplemental to the New England Connect LLC Terms and Conditions and is not a replacement.

By using our services, you agree to the terms outlined in this Anti Spam Policy. If you do not agree with these terms, you are expressly prohibited from using the services, and you must discontinue use immediately.

You can contact us by email at support@newenglandconnect.com or by mail to 82 Wendell Ave, Suite 100, Pittsfield, MA 01201, United States.

What is Spam?

In the context of electronic messaging, spam refers to unsolicited, bulk, or indiscriminate messages, typically sent for a commercial purpose.

Zero-Tolerance Spam Policy

New England Connect LLC has a zero-tolerance spam policy. We are committed to preventing the dissemination of spam messages through our services.

Automated Spam Filtering

Our messaging systems automatically scan all incoming email messages and filter out messages that appear to be spam. This is to ensure that our users are protected from unsolicited and potentially harmful messages.

Problems with Spam Filtering

No message filtering system is 100% accurate, and from time to time, legitimate messages may be filtered out by our systems.

  • Reporting Filtered Messages: If you believe a legitimate message you have sent was filtered out, please advise the message recipient by another means.
  • Reducing Risk: You can reduce the risk of a message being caught by our spam filters by:
    • Sending messages in plain text (i.e., no HTML).
    • Removing any attachments.
    • Ensuring your messages are scanned for malware before dispatch.

Receipt of Unwanted Messages

In the unlikely event that you receive any message from us or sent using our systems that may be considered spam, please contact us using the details below. We will investigate the matter promptly.

Changes to This Anti Spam Policy

We may amend this Anti Spam Policy at any time by publishing a new version on this website. It is your responsibility to review this policy periodically to stay informed of any changes.

Contact Information

Customer Support

For any issues related to the NE6 Platform Legal Policies and Terms, users have several options:

Mailing Address for Invoicing: For payments, please make out to “New England Connect LLC” and send to
New England Connect LLC
Attention: Invoicing
PO Box 2045
Framingham, MA 01701, USA

Chat with Johnny: For instant support, users can talk to Johnny on ChatGPT at Chat with Johnny (https://chatgpt.com/g/g-iSWFfP8yj-ne6-johnny).

Support Portal: Access our comprehensive support knowledge base for guidance on various topics at Support Portal (https://support.newenglandconnect.com).

Customer Service Email: For further assistance, you can email us at support@newenglandconnect.com.

Registered Business Address: For formal inquiries, you may write to us at
New England Connect LLC
82 Wendell Ave, Suite 100
Pittsfield, MA 01201, USA

By using our services, you acknowledge that you have read, understood, and agreed to this Anti Spam Policy.

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